Welcome to SimplePractice

When Natasha Milner joined as a product specialist, she didn’t know where her career was headed. “I just knew that I liked helping people,” she said. “I liked finding the best solutions for problems.” Milner was promoted to team lead after one year with SimplePractice. Two years later, she was promoted again — this time to manager of customer success, overseeing the operations for a scaling team of more than 130 people. “My managers helped me see my path by asking what I wanted to do more of,” she said. “They gave me the tools to make informed decisions and provided guidance along the way.”

Josh Keegan Gross’ tech stack includes Ruby on Rails on the backend and Ember.js on the frontend. “Both are opinionated frameworks which take time to learn but allow engineers to complete feature work faster and with more code integrity,” he said. The team has been working on a new project to SimplePractice — a searchable platform of clinicians called the Monarch Directory. “This is a big new direction for us and the impact is huge,” said Keegan Gross. “Allowing people to more easily find and connect with a therapist adds a lot of value to our clinicians, company and the public at large.”