Teams at Signers National

Lead complex IT infrastructure, migration, and integration projects from planning through post-deployment support. Manage client relationships, cross-functional distributed teams, vendors, risks, dependencies, scope, change management, resources, stakeholder communications, documentation, and knowledge transfer. Apply SDLC and Agile methodologies while improving delivery quality, scalability, and operational efficiency.

Manage personal lines client relationships, review policies for accuracy, handle endorsements and renewals, support claims, liaise with carriers/underwriters, maintain records in Applied Epic, and drive account retention through proactive communication.

Manage and retain a book of P&C business through client servicing, renewals, endorsements, billing, certificates, and carrier negotiations. Provide timely client support, advise on coverage gaps, coordinate internal resources, and follow internal workflows and timelines.