Teams at Serenity Mental Health Centers

Owns the day-to-day operation of a high-volume service location while driving sales revenue, KPIs, conversion, efficiency, quality, staffing, workflow, and member experience. Leads and coaches the team, sets performance standards, addresses underperformance, and makes operational and commercial decisions based on data. Requires extensive leadership experience blending operations management with sales performance, preferably in hospitality, upscale retail, or premium service operations.

Welcomes visitors, manages check-ins, verifies visitor information, assists with forms, answers general questions, maintains a clean front desk, builds rapport, and uses scheduling and office technology. The role requires organized multitasking, confidentiality, teamwork, and at least one year of service-oriented experience. It offers a consistent three-day schedule, benefits, paid time off, and growth opportunities.

Greet visitors, manage check-ins/check-outs, verify information, schedule and confirm appointments, maintain a welcoming front desk, use digital office tools, and support teammates in a fast-paced customer-facing environment.