Jobs at Serenity Mental Health Centers

Owns the day-to-day operation of a high-volume service location while driving sales revenue, KPIs, conversion, efficiency, quality, staffing, workflow, and member experience. Leads and coaches the team, sets performance standards, addresses underperformance, and makes operational and commercial decisions based on data. Requires extensive leadership experience blending operations management with sales performance, preferably in hospitality, upscale retail, or premium service operations.

Welcomes visitors, manages check-ins, verifies visitor information, assists with forms, answers general questions, maintains a clean front desk, builds rapport, and uses scheduling and office technology. The role requires organized multitasking, confidentiality, teamwork, and at least one year of service-oriented experience. It offers a consistent three-day schedule, benefits, paid time off, and growth opportunities.

Greet visitors, manage check-ins/check-outs, verify information, schedule and confirm appointments, maintain a welcoming front desk, use digital office tools, and support teammates in a fast-paced customer-facing environment.

Lead a high-volume service location owning staffing, workflow, sales pipeline, member experience, and KPIs. Drive revenue performance, coach and hold staff accountable, identify and correct underperformance, and use location metrics to inform operational and commercial decisions.

Serve as the first point of contact: greet visitors, manage check-ins/check-outs, verify information, schedule and confirm appointments, maintain the front desk, use digital office tools, and support teammates in a fast-paced environment.

Greet visitors, manage check-ins/check-outs, verify information, schedule and confirm appointments, maintain a welcoming front desk, use office digital tools, support teammates, and adapt to changing needs.

Lead day-to-day operations of a high-volume service location: staffing, workflows, floor presence, and member experience. Drive and coach to meet sales targets and KPIs, convert sales opportunities, track performance metrics, and address underperformance through coaching and accountability to maintain high service and revenue standards.

Own day-to-day operations of a high-volume service location: manage staff, workflow, and member experience while driving sales and KPIs. Coach and hold the team accountable, track metrics to inform decisions, convert sales opportunities, and address underperformance to meet revenue targets.