Teams at Semrush

Lead technical pre-sales for enterprise clients: present AI-driven SEO strategy to executives, run deep discovery and POCs, map technical solutions to business outcomes, integrate Semrush into enterprise stacks, enable competitive displacement, and relay product feedback to Product teams.

The Director of Customer Success Operations will define the operational framework for the CS organization, establish KPIs, and partner with leadership to drive customer outcomes and retention.

Manage client relationships as a subject matter expert, collaborating with Account Executives to drive revenue, engage clients, and provide product insights for innovative solutions.