Teams at Scorpion Enterprises

Lead measurement and analysis of client experience across NPS, CSAT, churn, renewals, support, onboarding, and account health. Identify systemic risks, design leading indicators and health scores, build executive dashboards, quantify financial impact, influence cross-functional priorities, support journey improvement pilots, and synthesize qualitative and quantitative client insights for organizational action.

Lead creative direction and production of commercial video projects from concept through delivery. Manage pre-production, direct on-location shoots, guide on-camera talent, oversee post-production, collaborate with account teams and clients, and improve studio workflows while staying current on production techniques and technologies.

Coordinate end-to-end post-production workflow: assign editors, manage schedules, maintain project documentation in monday.com and Frame.io, review deliverables for technical and creative compliance, prepare contracts, communicate updates and risks, and ensure timely delivery of high-quality video assets for internal client teams.