Jobs at SailPoint

Supports commercial enterprise sales by discovering customer requirements, aligning SailPoint solutions, delivering demonstrations, responding to RFPs, and leading Proof of Value evaluations. The role partners with sales, product, customer success, professional services, and channel teams while communicating technical and business value to IT and business stakeholders. It requires substantial pre-sales experience, enterprise software knowledge, SaaS architecture familiarity, and expertise in identity governance and access management.

Lead the Performance and Quality Frameworks team, owning scalable performance engineering platforms and shared functional testing frameworks. Drive architecture, reliability, adoption, documentation, self-service, and roadmap execution across product teams. Apply AI tools such as Cursor and Claude Code to improve test development, maintenance, analysis, and engineering efficiency. Partner with cross-functional stakeholders, mentor engineers, measure framework outcomes, and support highly distributed SaaS systems using cloud, microservices, containers, and CI/CD technologies.

Principal Customer Success Manager responsible for strategic relationships with complex enterprise customers, driving adoption, measurable outcomes, retention, and expansion. The role develops success plans, influences product direction, establishes Customer Success best practices, leads cross-functional initiatives, mentors CSMs, analyzes account health and churn risk, and supports renewals, upsells, and cross-sells. Requires executive communication, strategic account management, business acumen, and familiarity with Salesforce, Gainsight, or similar platforms.

Leads a team of Technical Program Managers and oversees complex, cross-functional technical programs across the Product organization. Responsibilities include program strategy and execution, stakeholder alignment, continuous planning, risk and dependency management, performance development, and establishing TPM frameworks and operational standards. The role partners with engineering, product, design, research, and executive leadership to improve delivery predictability, scalability, collaboration, and customer value.

Design, build, deploy, and support scalable Java microservices on AWS. Provide technical leadership, architectural direction, code reviews, troubleshooting, proof-of-concept development, and cross-functional collaboration. Work with high-throughput data, messaging systems, distributed architectures, observability, and AI-assisted development tools. Participate in on-call support, mentor engineers, lead architectural initiatives, and deliver reliable SaaS platform features.

Leads a team of Forward Deployed Engineers while supporting sales, customer discovery, solution architecture, foundational implementations, and proof-of-value engagements. The role translates customer requirements into SailPoint solutions, advises on product architecture and best practices, collaborates across sales, product, services, and customer success, and develops AI-powered agentic solutions for demonstrations and customer outcomes. It requires significant enterprise software implementation or presales experience, technical leadership, SaaS architecture knowledge, and client-facing consulting expertise.

Supports global compensation programs through market benchmarking, job leveling, data audits, annual merit and bonus cycles, equity planning, bonus calculations, and compensation inquiries. The role uses Excel, Workday, ServiceNow, and Radford/Aon survey data to model compensation, maintain data integrity, support compliance, and advise managers, recruiters, and HR business partners on pay recommendations and policies.

Leads high-visibility product programs focused on market adoption, analyst relations, customer advisory boards, executive briefings, and industry events. Translates technical product roadmaps into compelling market value propositions, synthesizes analyst and customer feedback, and provides actionable insights to product leadership. Partners cross-functionally with Product, Marketing, and executive stakeholders while supporting strategic initiatives and external-facing communications.

Own attack surface management across cloud, SaaS, APIs, domains, and internal assets. Automate discovery, attribution, vulnerability analysis, threat-informed prioritization, remediation workflows, and continuous validation through BAS and purple teaming. Partner with engineering, IT, cloud, offensive, and defensive security teams to reduce exposure, improve detection, enforce remediation SLAs, and mature ASM capabilities. Mentor junior analysts and shape tooling, policies, metrics, and security roadmaps.

Leads technical customer engagements for strategic enterprise accounts, combining solution engineering, software implementation, consulting, and sales support. Responsibilities include discovering requirements, designing and documenting SailPoint solutions, conducting foundational implementations and proof-of-value engagements, educating customers on architecture and best practices, and developing AI-enabled demonstrations and agentic solutions. The role collaborates across sales, product, professional services, partners, and customer success, and may require up to 15% travel.

Build and maintain custom security tools, middleware, automation, APIs, integrations, dashboards, and security workflows. Integrate identity, endpoint, SIEM, SaaS, and other security platforms using APIs, cloud services, containers, and CI/CD. Translate security policies into secure, code-driven solutions while supporting SOAR, continuous monitoring, compliance, and cross-functional collaboration.

Manages global treasury operations, including cash and liquidity management, forecasting, FX exposure and hedging, investments, banking relationships, debt facilities, reconciliations, compliance, and treasury systems. The role leads process optimization, automation, controls, insurance renewals, and the implementation of Trovata Treasury Management System while partnering with finance, accounting, tax, IT, banks, and senior leadership.

Partners with engineering teams to identify and remediate product security risks across the software development lifecycle. Responsibilities include threat modeling, secure architecture and coding guidance, security testing, vulnerability prioritization, penetration testing coordination, bug bounty remediation, application monitoring, developer training, and secure deployment practices. The role also advances AI-assisted security tooling, DevSecOps practices, security champions, Kubernetes and container security, and scalable risk-based remediation frameworks.

Leads the data infrastructure platform team responsible for production services supporting batch, streaming, analytics, and machine learning workloads. Oversees people leadership, platform strategy, reliability, security, scalability, cost efficiency, incident response, roadmap execution, and cross-functional collaboration. Builds self-service developer experiences, standardized CI/CD, observability, infrastructure automation, and service ownership practices across Airflow, Flink, Spark, Kafka, Snowflake, Iceberg, AWS, and ML platforms.

The Strategic Account Executive sells SailPoint’s Identity Security solution to strategic enterprise accounts. Responsibilities include territory and account planning, prospect discovery, competitive positioning, partner coordination, product demonstrations, RFP responses, negotiations, forecasting, pipeline development, and closing. The role owns the full sales cycle, collaborates with presales, marketing, professional services, and customer success teams, maintains Salesforce and Clari accuracy, and builds executive-level customer and partner relationships. Approximately 50% business travel is expected.

Leads SailPoint’s compliance and audit program across SOC 2, ISO 27001, FedRAMP, C5, and related frameworks. Manages and develops compliance professionals, oversees concurrent audits and questionnaires, improves processes through automation, evaluates emerging obligations, and integrates compliance into business processes. Serves as the subject matter expert and primary liaison for leadership, cross-functional teams, customers, external auditors, and certification bodies.

Lead the development of SailPoint’s cybersecurity architecture practice. Create holistic and reference architectures, define security domains, develop strategic roadmaps, identify security gaps, and translate architectural concepts into viable engineering solutions. Partner with leadership to prioritize initiatives, secure funding, and operationalize the practice. The role also includes hands-on security projects, cross-functional collaboration, stakeholder influence, and mentoring architects and engineers across cloud, application, identity, and network security.

Lead SailPoint’s unified Adversary Intelligence organization combining cyber threat intelligence and red team operations. Direct intelligence collection, analysis, adversary emulation, purple teaming, AI-driven automation, custom tool development, strategic risk reporting, executive briefings, and collaboration with SOC, incident response, detection engineering, DevOps, and product security teams. Mentor senior offensive security engineers and intelligence analysts while improving defensive telemetry, detection maturity, and enterprise security posture.

The Staff Machine Learning Engineer will design and build scalable ML systems, mentor engineers, and drive AI strategy at SailPoint, focusing on AI-powered identity security solutions.

Leads technical pre-sales and foundational implementation engagements for SailPoint SaaS solutions. Discovers customer requirements, maps them to product capabilities, delivers proof-of-value implementations, explains architecture and best practices, and collaborates with sales, product, services, and customer success teams. Develops AI and agentic technology solutions for demonstrations and customer problems, while serving as a technical and consultative advisor to customers, partners, and colleagues.