Jobs at Sage Hospitality Group

Manages daily front office and guest services operations, including check-in and check-out, cash handling, reservations, guest issue resolution, transportation coordination, scheduling, staff training, inventory control, safety procedures, and performance support. Ensures quality guest experiences, accurate hotel records, effective team communication, and departmental financial success.

Maintains kitchen cleanliness and organization by operating dishwashing equipment, washing dishes and cookware, polishing service items, sanitizing work areas, mopping floors, managing trash, and maintaining dishwashing equipment. Supports restaurant and culinary staff while following health, safety, and sanitation requirements. The role involves prolonged standing, frequent lifting and carrying, and working in indoor kitchen environments, including freezers.

Cleans and sanitizes dishware, cookware, silverware, kitchen equipment, dishwashing machinery, floors, work surfaces, and waste areas. Operates automatic dishwashing equipment, manually scrubs items that cannot be machine-washed, restocks clean equipment, maintains the dish room, and supports kitchen sanitation and health compliance. The role requires prolonged standing, frequent lifting and carrying, and working in indoor and freezer environments.

Supervises front desk operations and staff while ensuring excellent guest service. Handles check-ins, check-outs, reservations, inquiries, complaints, cash transactions, guest accounts, telephone and PBX functions, and hotel information. Trains and coaches team members, resolves operational issues, applies hotel policies, supports revenue through suggestive selling, and maintains accurate records and courteous guest interactions.

Cleans and maintains hotel corridors, elevators, stairwells, service areas, and other public spaces. Removes trash, linens, newspapers, and room-service trays; stocks supplies; supports housekeepers; reports lost items, damage, and maintenance concerns; and responds courteously to guest requests. The role requires continuous standing and walking, lifting and carrying supplies and linens, bending, kneeling, vacuuming, and climbing stairs.

Supervises front desk operations and staff while delivering excellent guest service. Responsibilities include training and coaching employees, resolving guest concerns, completing check-ins and check-outs, processing payments, handling cash, answering reservations and hotel inquiries, operating PBX equipment, and promoting room sales. Requires knowledge of hotel front office procedures, customer service, cash handling, computer systems, and supervisory practices.

Leads operations across 5–15 hotel properties, overseeing General Managers, service excellence, financial performance, revenue growth, owner relationships, strategic planning, budgeting, staffing, talent development, property transitions, and new openings. Drives brand standards, guest satisfaction, operational efficiency, sustainability, innovation, and long-term business growth while partnering with corporate, commercial, finance, sales, marketing, and ownership teams.

Develop and grow group business for two Hilton properties by prospecting new accounts, managing key clients, conducting direct sales calls, negotiating room rates and event commitments, following up on leads, and maintaining accurate account records. The role requires strong relationship-building, sales, customer service, yield management, organization, and communication skills, along with reliable transportation and a valid driver's license.

Drives hotel revenue by developing new accounts, expanding existing accounts, conducting direct sales calls, managing key accounts, negotiating room rates and function space, and maintaining strong client relationships. The role requires prospecting, lead follow-up, market research, yield management, account documentation, and frequent coordination with hotel departments. The manager must dedicate at least 90% of work time to revenue-producing sales activity and represent the hotel professionally.

Supervise front desk operations and guide team members in delivering polished guest service. Handle check-ins, check-outs, reservations, guest inquiries, complaints, cash transactions, account postings, telephone and PBX duties, and hotel information requests. Train and coach associates, resolve service issues, maintain accurate records, support revenue through suggestive selling, and ensure a welcoming, efficient luxury hospitality experience.

Leads day-to-day operations across two major hotel functions, such as rooms and food and beverage. Oversees guest experience, financial performance, staffing, training, compliance, inspections, emergency response, security coordination, maintenance, sanitation, and continuous improvement. Directs bar operations, manages inventory and costs, resolves guest concerns, and assumes General Manager responsibilities when needed.

Supports hotel human resources operations by maintaining employee records, administering benefits, processing payroll updates in ADP, assisting with recruiting and onboarding, conducting exit interviews, tracking training and performance reviews, and ensuring employment documentation and regulatory compliance. The role also supports employee relations, HR communications, office supply management, and reception duties.

Owns private dining, restaurant buyout, and small hotel meeting sales from inquiry through event execution. Responsibilities include responding to leads, preparing proposals, contracts, BEOs, event orders, and group resumes; managing HotelPlanner.com opportunities; coordinating with restaurant and hotel teams; conducting site tours; maintaining client relationships and sales pipelines; supporting sales administration, reports, signage, guest events, and wedding groups.

Supervises hotel front desk operations, coaches and trains staff, resolves guest concerns, manages check-ins and check-outs, processes reservations and payments, handles cash accurately, and provides information about hotel services and local activities. The role requires excellent guest communication, customer service, front-office procedure knowledge, flexible availability including weekends, and prolonged standing in a busy hotel environment.

Supervise daily front office and guest services operations, including check-in/check-out, reservations, cash handling, guest issue resolution, scheduling, training, inventory, and coordination with transportation and valet providers. Ensure associates follow hotel procedures, maintain service quality, support employee performance management, and promote guest satisfaction, safety, and revenue performance.

Supervises front desk operations and staff while ensuring high-quality guest service. Responsibilities include training and coaching employees, resolving guest concerns, processing check-ins and check-outs, handling cash and guest accounts, managing reservations, answering inquiries, operating PBX equipment, and maintaining accurate hotel records.

Supervises front desk operations and staff while delivering courteous guest service. Responsibilities include training and coaching employees, resolving guest concerns, managing check-ins and check-outs, handling reservations and cash transactions, operating PBX equipment, providing hotel information, and maintaining accurate guest accounts and records.

Maintains guest floors and public areas by removing trash, linens, newspapers, and service trays; cleaning hallways, elevators, stairwells, and service areas; stocking supplies; assisting housekeepers; and responding courteously to guest requests. Reports lost items, damage, and maintenance or guest issues to supervisors. The role requires continuous standing and walking, lifting and carrying supplies and linens, bending, kneeling, and climbing stairs. No supervisory responsibilities or driving are required.