Jobs at Roo

Analyze marketplace and product data to identify growth opportunities, define and monitor core metrics, build dashboards, run experiments, size initiatives, and translate insights into actionable product and go-to-market decisions. The role partners with cross-functional leaders and stakeholders to measure impact and drive measurable outcomes.

Lead and coach a five-person product design team while defining design excellence, scaling design systems, shaping product strategy, and delivering hands-on design work. Partner with cross-functional leaders, improve research and design practices, support career development, and advocate for customer needs across multiple marketplace products and surfaces. The role is remote with occasional travel.

Own veterinary professional acquisition and activation across paid media, SEO/AEO, referrals, campaigns, conversion optimization, and top-of-funnel tools. Manage acquisition budgets, channel performance, CPA, LTV, cohort activation, and payback models. Partner with Product, Onboarding, Business Development, Lifecycle Marketing, and Events teams to improve sign-ups and first-shift requests. Lead experimentation, referral programs, funnel optimization, and leadership reporting while using SQL and AI to build analytical and marketing solutions.

Coordinates veterinary professionals through the relief-to-hire process, from initial interest through offers. Manages candidate communications, materials, placement pipelines, hospital relationships, CRM records, reporting, milestones, billing coordination, and administrative follow-up. The role collaborates cross-functionally with account managers, enterprise clients, finance, hospitals, and the Relief-to-Hire team while identifying workflow improvements and supporting process rollouts.

Lead Roo’s Canadian market, owning revenue, hospital and veterinary professional acquisition, marketplace balance, market launches, and cross-functional execution. The role begins as a hands-on sales position and evolves into hiring and leading Canada’s team. Responsibilities include launching Vancouver and Calgary, adapting products for Canada, forecasting revenue, coordinating company-wide teams, and hiring the first account manager.

Senior People Partner serving as a strategic advisor to business and executive leaders. The role owns employee relations, performance management, talent reviews, succession planning, workforce planning, organizational design, leadership development, engagement, DEI, and manager coaching. This position investigates complex workplace concerns, develops HR policies, analyzes people data, and aligns talent strategies with business objectives. It is remote-first, with hybrid work for employees based in San Francisco.

Leads Roo’s major brand campaigns, product and company launches, thought leadership, PR, and partner marketing initiatives. Owns campaign strategy, storytelling, channel planning, cross-functional execution, brand research, measurement, budgets, and agency relationships. Builds awareness and credibility among veterinary professionals and animal hospitals while adapting campaigns for new markets. Partners with PR agencies and internal teams to develop earned media, sponsored content, industry presence, and executive and customer thought leadership.

Leads high-priority product initiatives across marketplace growth, onboarding, activation, bookings, incentives, and retention. Owns strategy, north-star metrics, experimentation, instrumentation, and measurable business outcomes. Partners with engineering, design, marketing, analytics, operations, and business leadership to build scalable experiences for veterinary professionals and hospitals. The role is remote, with occasional travel to San Francisco.

Own Roo’s full-funnel growth strategy for independent veterinary hospitals, spanning acquisition, activation, retention, and expansion. Manage budget and channel mix, lead paid and B2B campaigns, improve first-shift conversion, develop reactivation programs, and partner across sales, product, lifecycle, pricing, brand, and analytics. Establish rigorous measurement through attribution, testing, cohort analysis, CAC, LTV, and payback metrics. Build the hospital growth program from scratch and allocate investment toward measurable business outcomes.

Build and manage Roo’s Relief-to-Hire revenue pipeline in its CRM, establish data standards, create scorecards and forecasts, improve revenue attribution, and automate placement invoicing. The role partners with Platform, Finance, and operations teams to replace manual tracking, analyze funnel performance and experiments, expand processes to Canada, and reduce administrative work for Career Pathways managers.

Leads marketing strategy, go-to-market launches, positioning, acquisition, brand growth, partnerships, compliance, and performance measurement for Roo’s international markets. The role focuses initially on Canada, building market-specific engagement plans and a repeatable country-launch playbook while coordinating sales, lifecycle, brand, partnerships, and other marketing teams.