Jobs at Roo

Own and evolve Roo's frontend platform and design system: build shared UI architecture, developer tooling, AI-assisted workflows, and migration tooling. Partner with Product and Design, lead framework and React Native modernization, improve developer experience, and remove platform friction so teams and AI agents can ship faster.

Own and execute product work for Roo's labor marketplace: ship features using AI-assisted prototyping, define roadmap and PRDs, run research and experiments, analyze data, and collaborate with engineering, design, operations, and marketing to drive measurable outcomes.

Design, build, and maintain full-stack features for Roo's veterinary marketplace. Collaborate cross-functionally, write clean TypeScript/JavaScript code, own testing with Jest and Cypress, resolve production issues, and support CI/CD and platform reliability. Mentor junior engineers and contribute to architectural decisions.

Lead and scale a high-performing sales organization for a veterinary marketplace. Own revenue strategy, territory design, headcount and budget allocation, forecasting, GTM playbooks, enablement, CRM/tooling, cross-functional alignment, and talent development to drive hospital and provider activation and sustained growth.

Build and lead Roo’s first Revenue Operations function: own HubSpot and GTM systems, create operating model and SLAs, drive forecasting, pipeline hygiene, capacity planning, and conversion optimization, partner with Sales/Marketing/CS/Finance/Data, apply AI to reduce toil, and hire and mentor a small Rev Ops team.

Provide first-line support to veterinarians, hospitals, and technicians via email, LiveChat, and phone. Troubleshoot issues, document tickets in HubSpot, coordinate escalations with BD/AMs and other teams, assist with call-outs and payment reconciliation, and help improve support processes and documentation.