Teams at Ritchie Bros.

Own and grow relationships with designated remarketing partners to drive revenue and customer satisfaction. Monitor account performance, resolve issues, present new products, identify upsell and efficiency opportunities, and coordinate cross-functional teams to execute growth and retention strategies. Requires collaboration, data-driven decision-making, and frequent travel.

Lead the CSOC by overseeing detection, incident response, and SOC operations; act as technical escalation point; improve SIEM-driven detection, playbooks, automation, and metrics to reduce MTTD/MTTR.

Lead the development team to enhance administrative tools, manage full stack web experiences, resolve performance issues, and mentor other developers.