Manage a portfolio of client accounts as primary contact, build trusted relationships, drive retention, upsells and renewals, monitor client health using data, deliver quarterly business reviews, resolve escalations, and collaborate cross-functionally to improve outcomes.

The Senior Client Success Manager will manage client relationships, ensure satisfaction, resolve escalations, and collaborate internally to improve service delivery and client value.

The role involves building and maintaining full stack software across web and mobile applications, designing backend services, collaborating on solutions, and ensuring code quality.

The role involves conducting data analyses for PBM clients, creating insights, and supporting strategic decisions to optimize services. It includes mentoring junior analysts and presenting complex data findings effectively.

Lead pricing operations for a PBM team: perform client impact and regulatory analyses, write SQL and Python to extract and automate pricing workflows, design/maintain databases, build custom analytical reports, drive automation and data quality, and collaborate with stakeholders to translate business needs into scalable technical solutions.

Lead client financial operations and risk management, overseeing Client COGS and Pricing Operations teams. Manage client financial guarantees, drive financial performance, build the Financial Risk Engine (FiRE), perform scenario modeling, enhance automation and data governance, ensure regulatory and reporting compliance, and partner with executives to set strategy and KPIs.

Lead reconciliations and quarterly financial reporting for PBM COGS, develop forecasting models, analyze pharmacy cost drivers, identify cost-saving opportunities, resolve contract and finance inquiries, and improve reporting and reconciliation processes to support margin optimization and client success.

Execute financial models and pharmacy claims analyses to support underwriting for sales bids, present results to stakeholders, recommend pricing adjustments, drive pricing research, improve processes, and run quality control on analyses.

Lead end-to-end revenue accounting, including billing, ASC 606 revenue recognition, invoicing approval, collections, forecasting, and sales/use tax compliance. Drive process improvements, partner with FP&A and ops, and oversee NetSuite-based high-volume billing operations.

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

The VP of Mid-Market & Navigation Sales leads the sales strategy for small businesses, driving revenue growth and managing a team to develop innovative healthcare benefit solutions.

Manage key client relationships for the Pharmacy Benefit Management team, ensuring delivery of pharmacy benefits and client satisfaction. Lead meetings and support clients through various operational needs, including open enrollment processes and issue resolution, while maintaining industry insights.

The Senior Accountant will assist with month-end close, manage accounts payable, support financial audits, and improve accounting processes in the healthcare industry.

The RVP of PBM Sales will drive sales of pharmacy benefit solutions, manage complex deals, and build client relationships in the Northeast.