Jobs at Ricoh Global Services

Develop AI-powered software capabilities involving large language models, prompt engineering, model fine-tuning, prototyping, evaluation, and responsible AI practices. Build APIs, web services, and user-facing applications using Python and modern frameworks. Collaborate with engineering teams to productionize prototypes, support cloud deployment, testing, observability, performance analysis, and security. Research emerging AI technologies and participate in pair programming, code reviews, and team brainstorming.

Develop and optimize low-level Linux systems software (kernel, drivers, init) for high-performance printing platforms. Perform system bring-up, debugging, performance tuning, firmware/BIOS update management, validation/testing, and production support. Collaborate with manufacturing, field teams, and use GitLab/JIRA and AI-assisted tools to deliver robust system updates and documentation.

Manages daily operations for a small- to medium-sized site and supervises a small team. Oversees contracted copy, courier, print, hospitality, imaging, and mail services; ensures staffing, service quality, SLAs, audits, customer satisfaction, reporting, and contractual obligations. Leads employee coaching, training, performance management, and career development while identifying workflow improvements and resolving pricing, ordering, and invoicing issues.

Develops demand and manages complex sales opportunities for integrated workflow, outsourcing, and business process solutions. Builds relationships with C-suite stakeholders, leads capture efforts and technical bids, shapes client requirements, creates differentiated value propositions, and manages pursuits through close. Coordinates internal teams and vendors, develops business cases, performs competitive and market analysis, and ensures effective project handoffs while addressing enterprise IT and business process objectives.

Lead portfolio strategy and product lifecycle for B2B SaaS services: launch, position, price, and retire products. Provide SME guidance, market research, competitive analysis, sales enablement, roadmaps, forecasts, and cross-functional collaboration to drive revenue and product performance.

Lead and close complex enterprise workflow, integration, and outsourcing sales. Build C-suite relationships, develop value propositions and capture strategies, manage multi-year pursuits, coordinate cross-functional teams, and deliver solutions that meet client business and IT requirements.

Join a talent community for managed services and office operations roles. Opportunities likely span managed services delivery, office administration, facilities coordination, vendor management, and general operational support.