Teams at Reliance Matrix

The Account Consultant II manages daily client services for large accounts, collaborating with Client Managers on client strategies, project management, and issue resolution while delivering exceptional customer service.

Designs, develops, and delivers instructor-led and virtual training for new hires and existing staff; creates curriculum, assessments, and job aids; coaches and mentors learners; evaluates training effectiveness; collaborates with leadership to identify training needs and optimize knowledge management and processes; may travel up to 20% for training.

Lead Scrum Master coordinates and optimizes delivery across multiple Agile teams, facilitates Scrum of Scrums and PI Planning, manages Azure DevOps backlogs and reporting, tracks dependencies and risks, coaches Agile practices, and provides data-driven updates to leadership.