Teams at Reliance Matrix

Serve as primary strategic advisor for middle market clients on benefits, contracts, and escalations. Build relationships, lead transitions, drive upsell and renewals, coordinate cross-functional teams, ensure compliance with contracts and performance guarantees, mentor colleagues, and manage complex projects with up to 50% travel.

The Account Consultant II manages daily client services for large accounts, collaborating with Client Managers on client strategies, project management, and issue resolution while delivering exceptional customer service.

The Client Implementation Manager oversees new client installations, ensures successful implementation of benefits, manages client communications, and coordinates internally with various teams.