Lead product vision, strategy, and execution for Quantum's data storage and management portfolio. Own roadmap, lifecycle, cross-functional launches, market analysis, and build a high-performing product team while tracking KPIs and reporting to executive leadership.

Lead strategy, roadmap, and lifecycle for the StorNext storage platform. Define product vision, translate customer workflows into requirements, prioritize features, collaborate across engineering, sales, marketing, and support, and drive go-to-market, launches, and long-term product planning for enterprise, media, HPC, and AI/ML markets.

Manage global corporate governance, subsidiary formations/filings, IP portfolio maintenance, and environmental and corporate compliance processes. Maintain recordkeeping, support litigation/audit preparation, research operational issues, and recommend process and policy improvements to mitigate risk.

Lead UX strategy and execution for a scale-out storage platform: conduct user research, create wireframes/prototypes and design systems, collaborate with engineering and executives, validate implementations, and leverage AI tools to improve design workflows and UI performance.

Own the UI vision and roadmap across Quantum's product portfolio; define UI requirements, partner with design and engineering, ensure UI consistency and quality, and gather user feedback to drive improvements.

Provide L3 escalation and sustaining engineering for DXi backup/deduplication appliances: diagnose complex storage, replication, and performance issues; isolate defects and drive fixes with engineering; support SEV1 incidents and complex deployments; develop diagnostics, tooling, and runbooks; mentor L1/L2 teams and participate in on-call rotation.

Lead resolution of major customer escalations, coordinate cross-functional technical action plans, own customer satisfaction, perform root cause analyses, document activity in CRM, coach support staff, produce escalation reports, and drive process improvements to prevent future incidents.