Teams at Pyramid Global Hospitality

Supervise front desk operations, ensuring exceptional guest service, accurate check-ins, room assignments, payments, and issue resolution. Lead, train, coach, and support front desk staff while coordinating with housekeeping and maintenance. Maintain inventory, hotel programs, emergency procedures, cash handling, and communication with management. The role requires flexibility for nights, weekends, and holidays in a fast-paced resort environment.

Maintains cleanliness, sanitation, and organization throughout hotel kitchen areas. Responsibilities include operating dishwashing and pot-wash equipment, maintaining sanitation logs, recycling cardboard, conserving energy, preventing safety hazards, cleaning equipment, handling small wares, and assisting culinary teams as needed. The role requires teamwork, guest engagement, effective communication, extended standing, maneuvering carts, and lifting at least 25 pounds.

Supervises hotel food and beverage operations, ensuring service quality, cost control, productivity, inventory management, and compliance with operational standards. Communicates events and capabilities to staff, guests, departments, and clients; responds to guest needs; supports hiring and training; and assists across food and beverage outlets. The role leads by example, motivates employees, and helps achieve financial and quality goals.