Jobs at Pushpay

Provides technical analysis and strategic account support for SaaS customers. Responsibilities include troubleshooting product issues, analyzing data with backend tools, managing escalations to Engineering, supporting strategic enterprise customers, evaluating custom technical solutions, assisting pre-sales, monitoring risks, and coordinating with Product, Engineering, Operations, and Customer Success teams.

Manage enterprise customer relationships and a large account portfolio, driving retention, renewals, adoption, expansion, and upsell revenue. Lead full-cycle renewal processes, including discovery, negotiation, and closing. Provide product training and deployment assistance, communicate value, resolve customer challenges, and conduct on-site meetings. Meet quota targets through high-volume customer engagement while maintaining strong relationships and accurate CRM records.

Own retention, renewals, and expansion for a book of enterprise accounts. Drive adoption, upsell Pushpay products, deliver on quota, run business reviews, build executive relationships, and travel for on-site presentations (8–12 trips/year).

As an Enterprise Account Executive, you will drive sales and build relationships with enterprise customers while developing and executing strategies to meet sales quotas. You will manage a pipeline, provide customized demos, and collaborate with internal teams to solve technical issues.

Lead and scale Pushpay’s customer growth and account management function across 14,000+ organizations. Build expansion, retention, adoption, segmentation, KPI, forecasting, and account-planning programs; coach and hire quota-carrying representatives; support strategic deals and executive relationships; and partner cross-functionally to improve NRR, GRR, customer health, product adoption, and expansion revenue.

Provide end-to-end technical support for Pushpay SaaS products via ticketing, chat, phone, and email. Troubleshoot platform issues, own incidents to resolution, escalate complex anomalies, maintain queue health and KPIs, and contribute to the team knowledge base.

Serve as a strategic HR advisor across a fast-paced SaaS company, driving employee relations, workforce planning, investigations, performance management, organizational design, leave and accommodation compliance, HR program rollout, and HR analytics. Partner with leaders to build inclusive high-performing teams, leverage HRIS and AI tools to improve processes, and ensure legally sound documentation and consistent multi-state employment practices.

Generate and manage a mid-market sales pipeline, prospect and cold-call churches, conduct product demonstrations, develop value propositions, negotiate contracts, close deals, and meet revenue quotas. Maintain Salesforce records, collaborate with SDRs, marketing, partner success, and implementation teams, and build relationships with church leaders. The role requires visiting 30–40 churches monthly and supporting the full sales lifecycle.

Owns Resi’s distributor and dealer relationships, driving recurring revenue and hardware growth through two-tier channel sales. Responsibilities include partner alignment, enablement, dealer recruitment and activation, base segmentation, revenue ownership, customer handoffs, distribution expansion, market analysis, event representation, and cross-functional coordination. The role requires channel sales expertise, presentation and negotiation skills, analytical ability, and familiarity with broadcast, production, and professional AV industries.

As a Full Stack Developer at Nurture, you'll design scalable APIs, develop user interfaces, and ensure data flow across systems in a collaborative environment.

Sell Pushpay enterprise solutions in an assigned territory within the faith sector. Build account plans and pipeline, manage full sales cycle from prospecting to close, meet quota (~$750k ARR+), demo products, negotiate contracts, collaborate with internal teams, maintain CRM (Salesforce), and travel up to 50%.

Represent Pushpay as the first prospect touchpoint. Make high-volume outbound calls, emails, and texts to qualify churches and nonprofits, book meetings for Account Executives, maintain account/contact data in Salesforce, and use Outreach.io to build pipeline and follow-ups.