Jobs at Pushpay

Owns product outcomes and roadmaps across a defined charter, leading discovery, requirements, feature delivery, packaging, pricing, launches, and adoption. Partners with Engineering, UX, Marketing, Sales, and Customer Success while using analytics and AI tools to guide decisions. The role requires familiarity with APIs, integrations, payments, tokenisation, settlements, Jira, Confluence, and product analytics. The Senior Product Manager also mentors other product managers and supports customer-focused, AI-enabled product development.

Serve as a strategic HR advisor across a fast-paced SaaS company, driving employee relations, workforce planning, investigations, performance management, organizational design, leave and accommodation compliance, HR program rollout, and HR analytics. Partner with leaders to build inclusive high-performing teams, leverage HRIS and AI tools to improve processes, and ensure legally sound documentation and consistent multi-state employment practices.

As an Enterprise Account Executive, you will drive sales and build relationships with enterprise customers while developing and executing strategies to meet sales quotas. You will manage a pipeline, provide customized demos, and collaborate with internal teams to solve technical issues.

Lead and scale Pushpay’s customer growth and account management function across 14,000+ organizations. Build expansion, retention, adoption, segmentation, KPI, forecasting, and account-planning programs; coach and hire quota-carrying representatives; support strategic deals and executive relationships; and partner cross-functionally to improve NRR, GRR, customer health, product adoption, and expansion revenue.

Provide end-to-end technical support for Pushpay SaaS products via ticketing, chat, phone, and email. Troubleshoot platform issues, own incidents to resolution, escalate complex anomalies, maintain queue health and KPIs, and contribute to the team knowledge base.

Leads product marketing for Pushpay’s Giving solutions during a 14-month temporary initiative. Owns positioning, messaging, competitive intelligence, go-to-market strategy, product launches, sales enablement, customer evidence, adoption campaigns, and performance measurement. Partners cross-functionally with Product, Sales, Customer Success, Growth Marketing, and Creative to drive acquisition, adoption, retention, and expansion. Requires strong B2B SaaS product marketing experience, strategic communication skills, and the ability to translate complex financial technology into compelling customer value.

Own customer onboarding, implementation coordination, training support, ongoing relationship management, and monthly check-ins for churches using Nurture. Translate between customers and engineering, document scalable playbooks, improve support workflows, and identify automation opportunities. The role will progressively manage an assigned book of approximately 50 churches while partnering with the Head of Customer Experience and traveling periodically for in-person training and customer engagements.

Generate and manage a mid-market sales pipeline, prospect and cold-call churches, conduct product demonstrations, develop value propositions, negotiate contracts, close deals, and meet revenue quotas. Maintain Salesforce records, collaborate with SDRs, marketing, partner success, and implementation teams, and build relationships with church leaders. The role requires visiting 30–40 churches monthly and supporting the full sales lifecycle.

Represent Pushpay as the first prospect touchpoint. Make high-volume outbound calls, emails, and texts to qualify churches and nonprofits, book meetings for Account Executives, maintain account/contact data in Salesforce, and use Outreach.io to build pipeline and follow-ups.