Teams at Proofpoint

Lead global presales engineering escalation, AI-driven workflow transformation, and field enablement. Build governance, intake systems, knowledge capture, and cross-functional advocacy to scale technical expertise, resolve complex escalations, and improve presales outcomes and access governance.

Lead strategic analysis, scenario modeling, and executive reporting for Customer Office (Success, Renewals, Support, Services). Build financial and operational models, develop analytical frameworks and BI dashboards, manage planning and forecasting, drive performance management and data governance, and partner cross-functionally to inform executive decisions and operational improvements.

Provide technical support for customers using Proofpoint AI Security solutions, resolving issues via tickets, phone, email, and chat while diagnosing software and hardware problems.