Jobs at Progyny

Lead product strategy and roadmap for employer onboarding, member enrollment, client implementation, and client success tools. Own enrollment operations, file ingestion, identity matching, MPI, and internal implementation workflows; improve data quality, build tooling for error resolution and account health visibility, manage two direct reports, and partner cross-functionally to deliver scalable outcomes.

Lead Mid Market commercial sales for Progyny's family building and women's health benefits. Build pipeline, close deals, consult with benefits executives and consultants, deliver presentations, forecast, gather product feedback, collaborate cross-functionally, and exceed sales targets while traveling to meet clients.

Lead and scale end-to-end contracting across client, provider, partner, and vendor agreements. Build processes, SLAs, CLM (Ironclad) ownership, templates/playbooks, and governance. Manage and mentor a contracting team, negotiate complex agreements, partner with Legal, Sales, Finance and Operations, and drive operational excellence and reporting across the contract lifecycle.

Lead client success for large employer clients on the West Coast. Deliver data-driven value stories, support renewals and upsells with financial models, build executive-level relationships, define and hit KPIs, resolve client issues cross-functionally, and travel ~25% to maintain strong partnerships and drive retention and growth.