Jobs at Procare Solutions
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Customer Support Specialist - Connect

Procare Solutions
Greater Denver Area
1 day ago
+27
Delivering customer service and support to end-users, via chat connections or over the telephone, while using and operating automated call distribution phone software, in-house support ticketing system, and in-house customer management system. Talk to prospective customers from multiple channels, including phone, email, and live chat. Give web demos to prospective school administrators and drive the SMB sales process. Interacting with customers to provide and process information in response to inquiries, concerns, and requests about product usage and services. Utilizing available resources for identifying customer needs and finding resolution. Following standard processes and procedures. Identifying and escalating priority issues per Company guidelines. Redirecting problems to appropriate resources.

Customer Support Specialist - Select

Procare Solutions
Greater Denver Area
3 days ago
+27
You are an engaging, talented, service-oriented and technically minded individual. You are committed to excellence and providing the best customer experience possible. You value a team-based approach to serving our customers, so team-work and great communication is a must!

Customer Billing Specialist

Procare Solutions
Greater Denver Area
1 week ago
+27
The Billing Specialist will respond to customer billing inquiries via telephone and email, and will undertake a variety of financial and non-financial tasks in order to help guarantee the company’s revenues. This person in this position will process incoming payments along with coordinating all necessary paperwork.