Teams at Plume Design, Inc

Serve as the primary technical and operational advisor for strategic ISP and enterprise customers. Coordinate cross-functional teams to drive onboarding, deployments, integrations, escalations, release planning, and platform adoption. Lead troubleshooting, analyze operational trends, create customer-facing documentation, and translate feedback into product recommendations to improve outcomes.

Lead architecture and delivery of large-scale, cloud-native distributed systems. Own service lifecycle in Kubernetes, drive scalability and reliability, mentor engineers, participate in on-call, and coordinate cross-functional initiatives.

Lead design and delivery of large-scale, cloud-native services powering millions of devices. Architect solutions for scalability and integration, own full service lifecycle in Kubernetes, mentor engineers, participate in on-call support, and drive engineering best practices across cross-functional teams.