Jobs at Ping Identity

Prepare and file quarterly and annual financial statements, apply US GAAP and SEC rules, book stock-based compensation, support audits, research complex accounting issues, and collaborate with internal teams and external advisors to ensure accurate, compliant financial reporting.

Administer and improve HR systems (primary UKG, Greenhouse), handle day-to-day configuration, data maintenance, reporting, integrations, audits, ticketing support, documentation, and process automation. Partner cross-functionally to resolve issues, scale workflows, and support compliance, learning, and annual cycles while driving AI and efficiency improvements.

Lead regional channel and alliance strategy across the Americas, building and managing system integrator, reseller, and technology partnerships. Drive partner performance, enablement, co-selling, joint GTM initiatives, negotiate agreements, and lead a regional alliances team while aligning cross-functionally to scale enterprise identity and access management solutions.

As an AI Automation Engineer, you'll build custom AI agents, implement integrations, ensure data governance, and contribute to overall AI solutions, collaborating with cross-functional teams.

The role involves leading PR strategies in AMER and APJ, managing media relationships, and ensuring consistent messaging across regions while collaborating closely with internal teams.

Manage and grow technology partner relationships, develop partner plans and GTM activities, drive partner-influenced revenue and NPS, coordinate internal teams, track OKRs, and ensure co-innovation delivers measurable outcomes.

As VP of Product & Solution Marketing, you will shape strategy, influence market perception, manage go-to-market plans, and drive revenue growth for enterprise identity solutions.

The Manager of Customer Success leads a team responsible for customer success in the Eastern region, focusing on renewals, churn, and expansion while collaborating cross-functionally to enhance customer experience and ensure predictable outcomes.

Manage and advise high-spend global enterprise accounts as a Senior Technical Account Manager. Drive multi-product identity and access strategies, optimize delivery frameworks, mentor peers, lead efficiency programs, support AI tool development, and represent the company with executive stakeholders to ensure operational readiness and customer success.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

Lead and own Ping's internal IAM architecture and roadmap for WIAM and CIAM. Design, implement, operate, and improve identity platforms (SSO, MFA, federation, provisioning), define role/access models, troubleshoot complex auth and provisioning issues, drive governance and access reviews, maintain lab/test environments, and partner with product, IT, security, HR, and engineering to adopt new Ping capabilities.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

The Director, Global Payroll oversees global payroll operations across 18 countries, ensuring accurate, compliant payroll processing, and leading a high-performing team to enhance payroll efficiency and employee experience.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

Lead AMER enterprise sales to drive revenue growth by developing go-to-market strategy, managing and coaching large distributed teams, aligning with Product and Marketing, optimizing sales processes and tools, forecasting and planning, building executive customer relationships, and representing the company at industry events.

Lead Americas sales operations and strategy: drive forecasting, territory planning, performance reporting, BI adoption, and cross-functional initiatives to improve sales productivity and pipeline quality. Support SVP with insights, planning, and execution of sales programs, reviews, and go-to-market alignment.

Lead technical customer success for enterprise customers: manage incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advocate internally, collaborate with Product/Engineering, and deliver high-level IAM and cloud solutions guidance.

The Global VP & GM, Partner Ecosystem will lead the strategy and execution of Ping Identity's global partner ecosystem, focusing on building alliances to drive growth and enhance product synergy.

Lead and scale a team of Technical Account Managers supporting Elite customers to deploy, integrate, and optimize Ping Identity solutions. Drive operational strategy, account health, risk mitigation, executive advocacy, and cross-functional alignment to preserve retention and elevate customer experience. Own escalations, architectural reviews, and feedback loops to Product and Engineering.

Lead product strategy and execution for Ping Identity's Identity for AI solution. Gather market and customer input, define technical requirements, prioritize roadmap and backlog, and work with engineering, design, sales, and GTM to build, launch, and refine features that secure agentic AI. Enable sales and partners, perform market analysis, and leverage AI tools to improve product management workflows.