Teams at Pine Services Group

Provide advanced Tier-2 support for QAD ERP across functional and technical streams, resolving complex issues, mentoring junior staff, assisting client UAT, performing upgrades/changes, participating in DR/security/compliance activities, documenting runbooks/KBs, and improving processes following ITIL standards.

Consult with manufacturing and product-based clients to analyze financial operations, support or lead QAD ERP finance implementations, improve reporting, costing, budgeting, and forecasting, validate ERP financial data integrity, deliver presentations and training, and advise leadership on process improvements while mentoring junior consultants as appropriate.

Support implementation of Rillet AI-native ERP for clients: gather requirements, configure and test finance functionality, train users, document processes, optimize post-go-live, and help develop playbooks while supporting scoping and sales handoffs.