Teams at Pie Insurance

Leads claims vendor management across managed care, legal, investigative, support, and technology vendors. Develops vendor strategies, manages relationships, oversees performance and billing compliance, runs RFPs, negotiates contracts, identifies cost savings, and supports vendor portfolio optimization. Collaborates with Claims, Legal, Finance, Procurement, Compliance, and Operations teams to improve vendor performance, manage costs, and ensure contractual and billing compliance.

Designs and evolves AWS infrastructure as code using CDK, develops backend software primarily in TypeScript, and applies secure engineering practices for regulated environments. The role contributes to architecture, code reviews, CI/CD pipelines, production support, observability, and on-call operations. It collaborates cross-functionally, builds scalable and reusable systems, supports SOC 2 compliance, and uses AI coding assistants to improve development, testing, and documentation.

Leads workers’ compensation claims adjusters and specialists, providing technical and jurisdictional oversight for denials, payments, settlements, reserves, audits, and complex claims. Manages workflows, caseloads, escalations, compliance, performance, hiring, and employee development. Partners with the Claims Manager to meet departmental goals and improve claim outcomes, processes, and customer experiences.