Greater Denver Area
1 week ago
Serve as a point of contact for all our partner agents and customers to provide claims services to include: claims status, coverage verification, and loss run reports upon their request.
Participate in interactions with the adjusters and claims partner representatives to drive the best claim outcome. Advocate to ensure that Pie has a leading claims customer experience.
Support Pie’s efforts to gather data to better inform our decisions, reporting, and overall claims analytics and scorecards. Use this data to analyze, report, and inform on claims program trends, outliers, and performance to goals.
Work collaboratively with Pie’s teams in Product, Underwriting, Engineering, Compliance, Sales and Customer Success representing the point of view of the claim experience.
Seeking to continuously improve our claims operations, and looking at opportunities and gaps in claims service.