Pie Insurance

Own and initiate weekly status reports on open quoted business with Partners. Follow up with Partners (daily and weekly) on quotes that have not been completed. Act as the liaison between our Partners, Business Development, Underwriting, and other departments. Resolve day-to-day issues and be able to solve problems for our Partner network. Help with scheduling meetings and onboarding appointments with new partners. Collect, organize, and upkeep paperwork and the correct documentation related to our Partner network. Facilitate in the research and analysis of potential partners. Assist in the constant improvement of business development, partner management, and onboarding processes. Provide accurate reports to VP of Business Development and/or business Development Manager as needed. Update and maintain accurate records in Salesforce and other systems as required. Other duties as assigned.

- Take inbound calls (and some outbound) from warm leads, prospects who want to talk to us (NO cold calling). - Further qualify prospects through a series of questions to understand their business needs. - Partner with the underwriting team to ensure the correct policy can be written. - Present policy and close deal.

A significant part of Engineering Team Lead day to day activity is to act as a mentor to his teammates. Great engineers are lifelong learners and love change. As mentor you need to portray these characteristics every day. And mentoring doesn't just cover technical aspects; communication and team work are equally as important.

As our second software engineer in quality, you’ll be an instrumental member of Pie’s growing Engineering team. You will own and build quality solutions to support our large-scale backend systems and microservices. You will use automation to consistently test code and get it ready for production. Cross-functional partnership will also be an instrumental in this position. You will work with various teams to understand testing requirements and then execute these tests using automation.

Speaking and communicating with our customers to answer questions and solve problems related to their workers' compensation insurance policies. Accepting and processing payments as well as issuing new policies. Generating and distributing certificates of insurance (COIs) and waivers of insurance. Tracking and following up on non-payments to ensure resolution or initiate cancellation.

Your Mission Establish Pie as the preeminent commercial insurance among small business owners by establishing a best-in-class information technology practices that will ensure Pie customers and employees have the tools and technologies they need for success. How You’ll Do It As a Project Manager, you’ll be an instrumental member of Pie’s growing Engineering team. Acting as a servant leader you’ll contribute to the development of large scale

Pie’s Customer Care Manager role will demand flexibility and the ability to adapt as our processes change. Through your leadership and team management, you will be laser focused on delivering top notch customer care while diagnosing their issues and providing timely resolutions. Implementing optimal processes and automation for a truly world-class digital experience is your goal. You will also help us field, prioritize, and understand the plethora of questions a small business owner has on workers’ comp. All of this will help us achieve top results and our overarching goals. And, as with most start-ups, Pie is constantly evolving.

Your Mission Establish Pie as the leading commercial insurer among small business owners by scaling Pie with the best possible talent. You’ll be joining Pie at an exciting time as we were recently named to DC Inno’s 50 on Fire. How You’ll Do It Pie believes in the power of human potential. Hiring amazing talent is core to our ability to serve the small business community. As our first full-time Technical Recruiter, you will have a direct and

As a Frontend Engineer, you’ll be an instrumental member of Pie’s growing Engineering team. You will own and build large scale frontend systems and micro-services. You will design, develop, and deliver powerful server-side applications. There’s a good bit of fire-fighting in a highly dynamic start-up environment, so you should enjoy new application development, root cause analysis and rapid problem-solving. Expect challenges while helping us build something awe-inspiring.

As a Backend Engineer, you’ll be an instrumental member of Pie’s growing Engineering team. You will own and build large scale backend systems and micro-services. You will design, develop, and deliver powerful server-side applications. There’s a good bit of fire-fighting in a highly dynamic startup environment, so you should enjoy new application development, root cause analysis and rapid problem-solving. Expect challenges while helping us build something awe-inspiring.

Process submissions that come from numerous channels and capture data in systems of record. Gather, consolidate, and input information from 3rd party services and partners. Conduct risk and exposure research around the types of activities employees are working on (businesses that have been submitted to Pie). Send out request for additional information, quotes, and assist in communication between Underwriters and Partners. Your role is mission critical and allows the Underwriter to analyze and serve our customers with speed and precision. Systems and tools you’ll use include but are not limited to: HubSpot, Salesforce, INsurity, our native platform, and Microsoft Excel.

Leverage workers’ compensation underwriting expertise to assess medium to complex risks in order to underwrite and bind new and renewal coverage. Quickly and effectively decision each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity. Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding customer relationships. Prioritize and resolve customer inquiries for documentation or support. Provides technical assistance to sales team and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages. Maintain strong industry knowledge on WC underwriting expertise and changes in market/account positions. Develop and maintain full knowledge of all forms, coverages, ratings, and manuals for the specific line being underwritten. Participate in review and evaluation of risk portfolio, making recommendations on book management issues. Take on other tasks, responsibilities and projects as needed.