Teams at Palco, Inc.

Oversee payroll tax operations, supervise specialists, ensure accurate federal and state tax filings, manage reconciliations and liabilities, interpret tax regulations, support audits, and improve accounting processes. The role also manages employer registrations, workers’ compensation reconciliations, budget projections, year-end reporting, quality reviews, and staff development while maintaining compliance and confidentiality.

Leads full-cycle recruiting for corporate and client-facing roles, including sourcing, screening, interview coordination, candidate evaluation, offers, and onboarding handoff. Partners with hiring leaders to develop recruiting plans, build talent pipelines, analyze recruiting metrics, create structured interview materials, and support inclusive candidate experiences. Organizes large-scale hiring events and travels up to 25% to support recruitment efforts.

Oversee client contracts and programs, ensuring compliance, operational excellence, and high-quality service delivery. Lead Client Engagement Managers and Specialists, establish performance goals, allocate resources, support growth, and improve processes. Partner with Operations, Product, Finance, Technology, and Project Management teams to align delivery with strategic initiatives. Monitor KPIs, analyze program data, resolve client issues, and provide recommendations to leadership.