PagerDuty
What's It Like to Work at PagerDuty?
PagerDuty Employee Reviews
What People Are Saying About PagerDuty
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Mission & Purpose: Work centers on incident response/operations tools with clear customer impact, underpinned by a values-forward culture (ownership, learning, inclusion). Company materials spotlight ERGs and social impact via PagerDuty.org, reinforcing a sense of purpose.
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Work-Life Balance: Remote/hybrid arrangements, Wellness Days, and a company‑wide December break create predictable downtime and flexibility. Paid volunteer time and periodic in‑person pop‑ups/offsites complement balance with connection.
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Learning & Development: Engineering and GTM content emphasizes blameless learning, modern on‑call practices, and structured onboarding/enablement. Rich internal playbooks and documentation support continuous improvement for builders and sellers.
PagerDuty's Awards
PagerDuty's Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person all-hands meetings
We host a monthly Town Hall over Zoom, but folks located in one of our eight hubs can come in-office to watch with colleagues! Often Town Hall speakers are located in SF and present there live.
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Offers a remote work program
Functional teams each set their own expectation - and that expectation is clear from day one of the interview process! Employees located in PagerDuty hub work in-office 1-4 times a month, on average.
Utilizes a flexible work schedule
As a hybrid, global workforce, we offer flexibility and trust our team to deliver results. We set our working hours in Slack and Google Calendar, and respect each other's schedules and time zones.
Utilizes a hybrid work model
