Teams at Northpoint Recovery Holdings, LLC

Provides reception, patient intake, office management, scheduling, documentation, compliance tracking, vendor coordination, inventory ordering, safety activities, and facility organization for an adult inpatient behavioral healthcare facility. Supports telehealth, client arrivals and departures, visitor screening, staff training, data tracking, appointment reminders, transportation coordination, and Joint Commission requirements while maintaining confidentiality and a welcoming, secure environment.

Provides front-desk reception and administrative support for an inpatient and outpatient behavioral healthcare facility. Responsibilities include coordinating schedules, completing intake documentation, tracking patient information, supporting telehealth, scheduling appointments, managing inventory and vendors, coordinating safety and compliance activities, maintaining confidentiality, and training reception staff. The role also assists with patient arrivals, transportation, communications, facility organization, and day-to-day office operations.

Drive outbound marketing and revenue by developing territory business plans, servicing and building referral sources, executing presentations and trade shows, using CRM for forecasting and KPIs, collaborating with admissions, billing, marketing and clinical teams, and maintaining confidentiality and HIPAA compliance.