Teams at North Mill Equipment Finance, LLC

Develops and delivers onboarding, enablement, and ongoing training for sales, underwriting, funding, and servicing teams. Creates instructional materials, facilitates virtual and live sessions, supports CRM and process changes, participates in user acceptance testing, and reinforces compliance and system best practices. Measures training effectiveness through ramp time, adoption, adherence, and performance data while partnering with Revenue Operations, Sales, Operations, Compliance, Technology, and HR.

Lead the digital product roadmap for borrower journeys, growth initiatives, onboarding, loan applications, and self-service experiences. Use product analytics and SQL to identify friction, prioritize features, and measure outcomes. Collaborate with design, engineering, marketing, and analytics teams while managing backlogs, sprints, stakeholder alignment, and customer-facing product launches. The role also requires familiarity with fintech lending compliance and growth metrics such as conversion, activation, and retention.

Owns the strategy, design, economics, development, pricing, performance, and optimization of the company’s financial-product portfolio. Leads new product launches, competitive intelligence, forecasting, scenario analysis, customer and portfolio analytics, and implementation of Pigment for FP&A. Partners across Finance, Credit, Product, Technology, Sales, Marketing, and Operations to translate market opportunities into profitable products and improve risk-adjusted returns, customer lifetime value, and business decision-making.