Teams at NFP, an Aon company

Manage day-to-day servicing of personal lines client accounts, coordinate renewals and RFPs with carriers, prepare renewal presentations, maintain client files and agency systems, answer billing questions, and build relationships with clients and carrier contacts.

Manage end-to-end payroll tax compliance across multiple jurisdictions, including filings (Forms 941, 940, W-2s), reconciliations, audits, agency correspondence, system integrations (ADP Smart Compliance, Workday), SOX-style controls support, and process improvements to ensure accurate payroll tax reporting.

The Data Operations Associate is responsible for ensuring accuracy and integrity of client data, maintaining systems, and supporting operational workflows.