Teams at NeuraFlash

Owns customer delivery relationships and satisfaction across AWS and Amazon Connect engagements. Leads complex distributed teams, guides project managers, supports sales and account expansion, oversees solution architecture, staffing, SOWs, estimates, governance, and delivery transitions. Acts as an executive-level trusted advisor, drives AI-enabled transformation, manages risks and compliance, and champions delivery innovation. Travel up to 25% is required.

Leads Salesforce consulting engagements from sales through delivery, overseeing project teams, solution architecture, staffing, governance, client relationships, and executive stakeholder alignment. Develops scopes, estimates, SOWs, and growth plans; guides Salesforce and contact center transformations; ensures quality delivery and customer satisfaction; and provides thought leadership on AI agents, Agentforce, and emerging technologies. Travel up to 25% is required.

Manages Salesforce, CRM, and AI implementation projects for enterprise clients. Responsibilities include overseeing scope, schedules, financials, requirements, user stories, stakeholder communications, UAT, training, and delivery quality. The role serves as a client-facing project lead and Agile Scrum Master, coordinating architects and consultants through the software development lifecycle while tracking business outcomes and facilitating successful cloud-based solution implementations.