Jobs at Nelnet

Leads IAM audit and GRC activities, including SOC 1 and SOC 2 examinations, regulatory reviews, security questionnaires, evidence collection, control mapping, and remediation tracking. Owns audit requests, maintains centralized documentation and response libraries, coordinates auditors and technical stakeholders, and improves processes through standardization and automation. The role requires strong IAM knowledge, audit leadership, communication, organization, and proficiency with Microsoft 365 collaboration tools.

Develops and manages enterprise web applications for FACTS Student Information System. Responsibilities include researching and designing software, defining requirements with Product and Engineering, writing and testing code, reviewing pull requests, using AI coding tools, and mentoring less experienced engineers. The role uses a .NET and Angular stack and collaborates with globally distributed teams in a hybrid environment.

Designs and leads software architecture for .NET and web solutions, guiding Agile teams in application design, implementation, integration, secure development, and delivery. The role provides technical leadership, promotes reusable architecture and development practices, collaborates with Solution Architects and business teams, and periodically contributes backlog work. Candidates need substantial software development and technical leadership experience, full-stack expertise, strong communication skills, and the ability to obtain a 6C Federal security clearance.

Owns master data identity definitions across CRM, payment, enrollment, and Snowflake systems. Develops match rules, survivorship logic, canonical identifiers, system-of-record standards, and data quality thresholds. Independently validates production pipelines, directs duplicate remediation, supports migrations and implementations, reviews vendor proposals, maintains governance documentation, and facilitates stewardship decisions. Requires strong experience in identity resolution, golden records, CRM data models, cloud data warehouses, SQL-based validation, and enterprise data governance.

Develop full-stack software for an AI-enabled workforce onboarding and case-support platform. Responsibilities include building backend services, APIs, and frontend components; translating requirements into tested code; participating in code reviews and Scrum activities; troubleshooting defects and performance issues; and collaborating with product, design, and domain teams. Engineers may continue supporting the platform or transition to future MVP development initiatives.

Leads global payroll strategy and execution across countries, including selecting EOR, PEO, or direct payroll models; defining country-specific payroll, tax, leave, termination, privacy, and banking requirements; building operating playbooks; training People Operations; managing vendors; and supporting international payroll escalations. Partners with Legal, Tax, Finance, Treasury, HRIS, IT, and HRBPs while developing international People Services capabilities.

Provides operational and technical support for the Enterprise Network team by monitoring queues and network tools, troubleshooting hardware, software, connectivity, and firewall issues, coordinating with technical teams and vendors, documenting incidents, escalating major problems, and maintaining knowledge-base materials. The role also supports automation and shift-left initiatives while translating technical issues into business-relevant language.

Designs scalable, secure, resilient, and cost-efficient cloud-native applications across the enterprise. Leads software architecture, microservices, APIs, serverless, containers, DevOps, security, governance, and AI/ML integration. Advises clients and internal stakeholders, supports pre-sales activities, develops technical proposals, mentors engineering teams, evaluates emerging technologies, and guides proofs of concept and implementation handoffs.

Develops enterprise software and database solutions by translating business requirements into technical designs, supporting solution architecture, administering PostgreSQL and SQL Server environments, tuning database performance, maintaining indexes, managing backups and scripts, troubleshooting applications, and providing post-implementation support. The role participates in on-call rotation, follows technology and security standards, collaborates with cross-functional teams, and must be eligible for United States government security clearance.

Manages a portfolio of typically multi-departmental projects and programs, including planning, dependencies, communications, scope, risks, issues, status reporting, and performance measurement. Establishes goals and strategies, improves workflows and processes, applies project management best practices, and mentors newer project management team members. The role requires strong leadership, communication, consensus-building, decision-making, and adaptability skills.

Software Engineering Interns will develop, test, maintain, and support internal and external web applications using .NET, C#, SQL, Angular, and RESTful Web Services. They will collaborate with IT teams, participate in Agile ceremonies and projects, evaluate technical tradeoffs, and build software development skills through mentorship and professional programming.

Design wireframes, mockups, and prototypes in Figma for active product and design system initiatives. Apply design system components, variables, and styles; participate in critiques; collaborate with UX and accessibility teams; and produce implementation-ready designs. Learn and apply visual hierarchy, typography, responsive design, and accessibility principles. Present work, incorporate feedback, and manage multiple design tasks while gaining hands-on production experience.

Leads the technical team responsible for operating, configuring, and extending the Workday platform. Manages hiring, coaching, performance, capacity planning, stakeholder relationships, incident and change management, integrations, release coordination, platform health, and continuous improvement. Partners with HRIS, Finance, Security, and IT leadership to prioritize technical work, manage risks, and deliver reliable, secure, well-governed platform services.

Define scalable SaaS architecture and technical direction while remaining hands-on in software development. Design APIs, integrations, security, and modernization roadmaps; establish engineering standards and DevSecOps practices; write production code; lead architecture and code reviews; coordinate development and QA teams; and ensure secure, accessible, compliant platform delivery.

Analyzes business systems and requirements while serving as a liaison between clients, operations, and technical teams. Leads quality assurance activities, including test planning, functional, integration, regression, data, automated, and user acceptance testing. Creates test scenarios, scripts, acceptance criteria, and documentation; executes tests, analyzes results, tracks defects, and communicates outcomes. Supports implementations and releases, provides usability feedback, and helps improve software quality and business processes.

Designs, develops, and maintains full-stack web applications using modern frontend and backend technologies. Integrates large language models into AI-centric applications, manages AWS infrastructure with Terraform and EKS, builds CI/CD pipelines, optimizes performance, conducts code reviews, collaborates cross-functionally, and mentors junior developers.

Senior DevOps & Cloud Engineer designs, implements, and maintains cloud infrastructure (AWS/Azure), virtualization, containerization, networking, security, and CI/CD pipelines. Works with stakeholders to gather requirements, produce solutions, maintain documentation, perform log analysis, support regulatory compliance, and provide training and technical support.

Manage relationships with assigned FACTS education-sector customers, ensuring satisfaction, retention, product adoption, and successful issue resolution. Develop customer success strategies, coordinate with sales, operations, product, and technical teams, identify expansion opportunities, advocate for customer needs, and support product evaluations. The role requires at least two annual client visits, attendance at industry events, competitive research, and collaboration across departments. Candidates must reside in Maryland, DC, Delaware, or Virginia and be able to travel while working remotely.

Lead the NextGen product portfolio while personally owning product discovery, requirements, prioritization, and delivery. Manage and mentor Product Managers, define strategy and roadmaps, identify AI opportunities, coordinate cross-functional launches, and align engineering, design, sales, implementation, and support. Ensure products meet compliance, security, accessibility, and regulatory standards while improving adoption, retention, workflow completion, and institutional satisfaction.

Own the end-to-end client success lifecycle for a SaaS platform and consulting services, including onboarding, success planning, engagement, renewals, health monitoring, risk mitigation, executive reviews, platform adoption, and expansion support. Serve as the primary client advocate and coordinate cross-functional teams to deliver measurable compliance, security, and business outcomes.