Jobs at Nelnet

Lead cross-functional technical teams to deliver full-lifecycle software development, cloud migration, and AI projects. Apply Agile/hybrid methods, manage schedules, budgets, risks, and stakeholders, and ensure alignment with architecture and security standards. Drive AI tool adoption and coordinate testing, deployment, and post-implementation support.

Lead and run mixed-methods UX research for web/software products, synthesize quantitative and qualitative data, build and maintain AI-assisted research agents and pipelines, produce actionable reports and reusable research templates, and partner with stakeholders to translate findings into product roadmaps. Requires periodic on-site research travel.

Build, deploy, and operate LLM-powered agents: design tool use and orchestration, monitor production health, evaluate with test suites, implement retrieval/RAG, build integrations and scalable AWS infrastructure with Terraform and CI/CD, enforce guardrails and observability, document architectures, and expand agent adoption across the organization.

Lead information security risk management across the enterprise: coordinate risk assessments, audit and SOC support, remediate findings, govern data and controls, support PCI DSS, use GRC tools and AI toolsets, mentor teams, and produce leadership reporting to improve security posture and compliance.

Part-time marketing content intern supporting content creation and scheduling across social, web, email, and print. Monitor social channels and competitors, help develop campaign content and strategy, track performance metrics, and collaborate with stakeholders and cross-functional teams.

Lead a unified exposure management program combining vulnerability, attack surface, cloud, infrastructure, and application findings into a prioritized, risk-based remediation pipeline. Manage and mentor a team, implement CTEM processes, leverage AI/automation to prioritize work, partner with engineering and stakeholders to drive remediation, and report exposure metrics to executive leadership while ensuring compliance with regulatory and contractual obligations.

Lead product development for new ventures from validated problem to scalable product: decompose problems, define MVPs, write specs, run sprints, perform solution-focused user research, prioritize roadmaps, manage stakeholders, and design repeatable product processes and handoff artifacts until a GM and team take over.

Lead and develop Analytics and Data Engineers across domain squads, focusing on coaching, career development, performance management, staffing, and cross-functional alignment to deliver data product outcomes while improving squad health and operational efficiency.

Designs and implements enterprise-wide architecture and platforms, leads solution design, consults with stakeholders, provides technical direction and mentoring, champions best practices and security, develops CI/CD and microservices-based systems, works with databases and infrastructure, and leverages LLMs to accelerate development.

Lead strategy, roadmap, and execution for a core Horizon product workstream. Translate college, student, and payer insights into prioritized requirements, define AI applications, track success metrics, and partner with engineering, design, compliance, and GTM teams to deliver PCI Level 1–compliant, scalable payment experiences for higher education.

Player-coach product leader who owns a core area of the Horizon platform end-to-end, ships AI-enabled, data-driven features, mentors a small PM team, defines strategy and roadmap, coordinates cross-functional launches, and ensures PCI-compliant payment solutions for higher education customers.

Lead design and delivery of compliance programs (PCI DSS, GLBA, HIPAA, NIST) for campus and public-sector customers. Manage schedules, scope, evidence collection, remediation, stakeholder coordination, and customer enablement. Author governance artifacts, train staff, support vISO services, and collaborate with QSAs and engineers to ensure accurate, timely deliverables across a portfolio of customers.

Lead partner channel strategy and commercial performance, managing Tier 1 and Tier 2 alliances, ERP partner participation, and a key standalone partner. Drive partner revenue, identify infrastructure-native opportunities, oversee onboarding, forecasting, pipeline reporting, and cross-functional coordination to execute partnership strategy.

Sell services-led technology solutions to SLED (state, local, education) clients nationally. Build pipeline, qualify opportunities, lead capture/procurement, co-sell with partners (Google Public Sector), close complex, multi-stakeholder deals, and maintain CRM/forecasting discipline while representing Nelnet at industry events.

Lead end-to-end product strategy, discovery, roadmap, and delivery for education-focused SaaS solutions. Conduct customer research, define prioritized requirements, partner with engineering and UX in Agile delivery, track product success metrics, and present strategy to leadership while exploring AI and integration opportunities to drive adoption and business outcomes.