Jobs at Nelnet

Serves as a liaison among business, IT, DevOps, data, and security teams. Defines requirements, analyzes processes, documents user stories and system specifications, supports backlog prioritization, resolves operational issues, and drives continuous improvements. The role requires business analysis, stakeholder communication, SQL and data analysis skills, and familiarity with technical workflow, diagramming, reporting, and compliance tools.

Provides enterprise software architecture leadership across application portfolios, establishes architecture standards and decision records, advises Agile delivery teams, and improves developer experience. The role aligns application and platform roadmaps, drives secure and cost-effective .NET solutions, leads technical debt remediation and incident architecture reviews, promotes AI-assisted engineering, and partners with infrastructure, platform, and solution architecture teams.

Software Engineering Interns will develop, test, maintain, and support internal and external web applications using .NET, C#, SQL, Angular, and RESTful Web Services. They will collaborate with IT teams, participate in Agile ceremonies and projects, evaluate technical tradeoffs, and build software development skills through mentorship and professional programming.

Design wireframes, mockups, and prototypes in Figma for active product and design system initiatives. Apply design system components, variables, and styles; participate in critiques; collaborate with UX and accessibility teams; and produce implementation-ready designs. Learn and apply visual hierarchy, typography, responsive design, and accessibility principles. Present work, incorporate feedback, and manage multiple design tasks while gaining hands-on production experience.

Leads the technical team responsible for operating, configuring, and extending the Workday platform. Manages hiring, coaching, performance, capacity planning, stakeholder relationships, incident and change management, integrations, release coordination, platform health, and continuous improvement. Partners with HRIS, Finance, Security, and IT leadership to prioritize technical work, manage risks, and deliver reliable, secure, well-governed platform services.

Define scalable SaaS architecture and technical direction while remaining hands-on in software development. Design APIs, integrations, security, and modernization roadmaps; establish engineering standards and DevSecOps practices; write production code; lead architecture and code reviews; coordinate development and QA teams; and ensure secure, accessible, compliant platform delivery.

Develop cloud-native, full-stack applications for Nelnet’s lending platform using microservices and modern JavaScript technologies. Responsibilities include collaborating with product and design teams, designing and coding application and infrastructure solutions, implementing testing and CI/CD processes, managing cloud environments, building REST APIs, and participating throughout the software development lifecycle. The role emphasizes scalable, high-quality code, architectural contribution, Agile practices, and continuous improvement.

Analyzes business systems and requirements while serving as a liaison between clients, operations, and technical teams. Leads quality assurance activities, including test planning, functional, integration, regression, data, automated, and user acceptance testing. Creates test scenarios, scripts, acceptance criteria, and documentation; executes tests, analyzes results, tracks defects, and communicates outcomes. Supports implementations and releases, provides usability feedback, and helps improve software quality and business processes.

Develop and support high-volume enterprise document management software in an agile environment. Responsibilities include designing solutions, translating business needs into technical requirements, developing C#/.NET backend services and Angular applications, writing SQL, testing, debugging, monitoring production systems, applying secure coding practices, and participating in code reviews, releases, and on-call support.

Develop enterprise software solutions by translating business requirements into technical specifications, participating in solution design, creating technical documentation, and supporting application performance and debugging after implementation. The role requires collaboration with architects and business analysts, adherence to technology and security standards, knowledge of software development lifecycles, relational databases, application integration, and hosted infrastructure, plus the ability to obtain a government security clearance.

Owns infrastructure, deployment automation, and security for a serverless AWS loan-servicing platform. Responsibilities include designing fault-tolerant infrastructure, building infrastructure-as-code frameworks, automating secure deployment pipelines and security controls, monitoring systems, troubleshooting performance issues, supporting DevOps tooling, and establishing auditable build and release standards. The role also requires cross-functional collaboration, mentoring, stakeholder education, and independently solving complex technical problems in a regulated financial-services environment.

Analyzes business systems and user needs, documents requirements, evaluates processes, and serves as a liaison between clients, operations, and technical teams. Leads quality assurance activities including test planning, scenario and script creation, functional, integration, regression, data, and user acceptance testing. Tracks defects, analyzes results, communicates testing outcomes, supports implementations, and provides usability feedback. The role requires U.S. citizenship and the ability to obtain a Department of Education security clearance.

Develop enterprise software solutions by translating business requirements into technical designs, specifications, and code. Collaborate with architects, business analysts, and technical teams; follow technology and security standards; provide post-implementation support, application monitoring, and debugging; and evaluate emerging technologies. The role requires .NET, C#, IIS, REST, SQL Server, software lifecycle, integration, infrastructure, communication, and analytical skills.

Designs, develops, and maintains full-stack web applications using modern frontend and backend technologies. Integrates large language models into AI-centric applications, manages AWS infrastructure with Terraform and EKS, builds CI/CD pipelines, optimizes performance, conducts code reviews, collaborates cross-functionally, and mentors junior developers.

Manages complex IT projects from initiation through post-implementation, leading cross-functional teams and coordinating schedules, budgets, requirements, testing, installation, training, and support. Develops project plans, resolves issues, tracks milestones, reports performance metrics, and collaborates with internal clients and external stakeholders. Requires strong analytical, communication, leadership, and technical teamwork skills, plus proficiency in Microsoft tools and the ability to obtain and maintain government security clearance.

Architects and leads enterprise cybersecurity solutions across AWS, Azure, GCP, hybrid, and on-premises environments. Defines secure cloud, container, IAM, network segmentation, DevSecOps, and AI/ML security standards; addresses AI-specific risks and governance; leads architecture reviews, cloud migrations, SaaS evaluations, and third-party integrations. Provides strategic technical leadership, mentors engineers and architects, advances Zero Trust and compliance controls, and partners with IT, CloudOps, Security, Data Science, and business teams.

Lead information security risk management across the enterprise: coordinate risk assessments, audit and SOC support, remediate findings, govern data and controls, support PCI DSS, use GRC tools and AI toolsets, mentor teams, and produce leadership reporting to improve security posture and compliance.

Lead and improve vulnerability management program: configure and run scanners, analyze findings, prioritize risks, drive remediation with technology teams, and align controls to industry benchmarks and frameworks.

Senior DevOps & Cloud Engineer designs, implements, and maintains cloud infrastructure (AWS/Azure), virtualization, containerization, networking, security, and CI/CD pipelines. Works with stakeholders to gather requirements, produce solutions, maintain documentation, perform log analysis, support regulatory compliance, and provide training and technical support.

Lead and run mixed-methods UX research for web/software products, synthesize quantitative and qualitative data, build and maintain AI-assisted research agents and pipelines, produce actionable reports and reusable research templates, and partner with stakeholders to translate findings into product roadmaps. Requires periodic on-site research travel.