Jobs at Michaels Stores

Leads store sales and service performance while supporting the Store Manager. Oversees front-end operations, customer experience, POS and self-checkout execution, loyalty enrollment, order fulfillment, in-store programs, framing, and specialty departments. Provides Manager-on-Duty coverage, coaches and develops team members, enforces company standards, supports asset protection, and drives sales and operational KPIs. Requires physical activity, customer interaction, and flexibility to work nights, weekends, and early mornings.

Lead store selling culture and front-end/service operations to drive sales, conversion, and customer satisfaction. Coach team, provide MOD coverage, manage POS/self-checkout and omni-channel order fulfillment (BOPIS/Same Day), oversee in-store programs (balloons, parties, Cut Bar, custom framing), promote loyalty and protection plans, and support asset protection and operational compliance.

Lead store sales and front-end/service operations to drive sales, conversion, and customer satisfaction. Coach and develop team members, ensure SOP and brand standard compliance, oversee POS and omni-channel fulfillment (BOPIS/Same Day), manage in-store programs (balloons, parties, Cut Bar, framing), and support asset protection and operational continuity as Manager-on-Duty.

Provide friendly customer service, assist shoppers, perform checkout and cash handling, enroll customers in rewards/credit programs, support omnichannel processes (BOPIS/SFS), unload trucks, stock, follow planograms, maintain store recovery, and cross-train in custom framing selling and production.

Lead store selling culture and front-end operations to drive sales, conversion, and customer satisfaction. Oversee POS/self-checkout, omni-channel order fulfillment (BOPIS/Same Day Delivery), in-store programs (balloons, parties, Knit & Sew/Cut Bar, custom framing), coach and develop team members, ensure SOP and compliance, and support asset protection and operational execution.