Jobs at Mews

Drive net-new acquisition and land-and-expand growth for mid-market hotel groups. Manage pipeline, forecast accurately, run demos, multi-thread deals across stakeholders, close 5k+ MRR deals, partner with Customer Success for expansion, and represent Mews at industry events.

As Director of Product and Engineering, you will lead the Long Stays product segment, driving strategy, product development, and technical direction, while managing a small team to achieve key commercial metrics and enhance customer experiences.

Lead Legal Operations and Legal Tech to redesign workflows, implement and optimise CLM and AI-enabled tooling, build knowledge systems and dashboards, manage budgets and outside counsel spend, and drive cross-functional transformation to scale a lean Legal & Compliance function.

Serve as senior product counsel embedded with Product, Engineering, Commercial and Compliance to advise on SaaS and regulated fintech products, payments, licensing, AML/BSA/KYC matters, negotiate commercial and partner agreements, support audits and regulatory scrutiny, and build playbooks to enable faster, compliant product delivery.

Provide senior in-house product and regulatory legal counsel for SaaS and fintech products. Embed with Product and Engineering to advise on payments, embedded finance, licensing, AML/BSA compliance, contracts, supervisory interactions, and cross-border regulatory issues. Draft and negotiate partner, commercial and regulated-services agreements, build playbooks and templates, and support licensing, audits, and scale-up of regulated offerings.

Senior individual contributor who builds and maintains a division-level design substrate: design system, cross-tribe agents/skills, research engines, and architectural standards. Partners with Staff Designers and the VP on complex cross-tribe problems, encodes design judgment into reusable components/patterns/agents, and drives multi-year design strategy to scale consistent design practice across the company.

The Senior CRO Manager will own the experimentation program to drive leads and pipeline for sales, managing A/B tests and optimizing funnels and conversion performance across digital marketing channels.

Lead end-to-end multi-channel acquisition (paid and organic) with core ownership of Paid Search to drive pipeline and revenue. Manage budget, forecasting, and CAC/payback targets; design experimentation across ads, landing pages and channel mix; diagnose funnel performance; partner with Sales, Product, RevOps and Creative; mentor a team and oversee agencies; communicate insights and recommendations to senior stakeholders.

As a Customer Support Analyst, you'll assist clients with technical issues, provide support, and improve usage of Mews solutions, ensuring customer satisfaction in a global environment.

The Digital Acquisition Manager will develop and execute acquisition strategies, optimize paid search channels, manage budgets, and mentor a marketing team to drive revenue and pipeline growth.

Own a California SMB territory selling Mews PMS and hospitality SaaS to hotel owners and GMs. Run frequent demos, build outbound pipeline, execute territory roadshows, and manage a Salesforce-driven pipeline to close $350k+ ARR yearly. Use AI-assisted tools for research, forecasting and outreach. Travel across CA (~25%).

Lead and grow engineering teams for Mews' Front of House products, partnering with Product, Design, and Data to deliver guest recognition, personalization, automation, and connected guest journeys. Set technical direction, improve engineering excellence and operational health, drive cross-tribe collaboration, coach leaders, and translate strategy into measurable business outcomes like increased guest engagement and reduced time-to-serve.

The SMB Sales Manager leads a high-performing team, drives revenue growth, oversees daily operations, and ensures strategic alignment with company objectives.

Lead and scale the accounting organisation across multi-entity global operations. Own controlling, reporting, tax, payroll, technical accounting and SOX readiness. Drive US GAAP adoption, SEC/PCAOB compliance, faster month-end close, Coupa procurement transition, and AI-enabled automation. Act as a strategic partner to leadership, build bench strength in accounting and SOX, and transform processes for a public-ready finance organisation.

Monitor and manage payment flows and incidents across PSPs (Stripe, Adyen), perform root-cause analysis, maintain runbooks and KPI reporting, coordinate cross-functional escalations, support PSP/vendor onboarding and SLA tracking, and use AI tools to improve operational efficiency.