Teams at Metropolis Technologies

Supports a regional territory by generating net-new B2B business through outbound and inbound prospecting, discovery calls, product demos, presentations, and consultative selling. Partners with Account Executives and internal teams on client portfolios, underwriting, financial modeling, deal handoffs, and customer support. Maintains Salesforce pipeline hygiene, tracks sales metrics, develops account strategies, and advances qualified opportunities while preparing for a full Account Executive role.

Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.