MassMutual Career Growth & Development

MassMutual supports career growth through learning programs, manager development conversations, mentoring, tuition support, stretch opportunities and role-specific training. Employees describe growth at the company as both structured and relationship-driven, with supportive teams helping people build skills, move into new areas and expand their impact.

• Learning tied to long-term development: MassMutual gives employees access to education assistance, mentoring, stretch assignments, on-demand learning and role-specific development programs. In 2025, employees increased workforce learning hours by 62%, with top learning topics including business acumen, cybersecurity and generative AI; 268 employees also used educational assistance.
• Manager support and development check-ins: MassMutual expects managers to check in regularly with employees about performance and development, and its 2024 Sustainability Report notes a goal of two documented manager check-ins annually for all eligible employees. Employees also describe strong day-to-day support: a product management consultant said an “incredibly supportive team” helped guide a career pivot, while a financial professional said MassMutual has “the most supportive management team” they had experienced.
• Mentorship and employee-led growth: MassMutual supports mentorship through business resource groups, leadership programs and employee-driven initiatives. BRGs give employees opportunities to build relationships, lead programming, expand visibility and support business impact. A diversity, equity and inclusion consultant said, “Everyone needs mentors, career development, exposure, a place where you can be yourself at work.”
• Training for role growth and career pivots: Employees point to strong training, especially in financial services, insurance, sales, technology and product roles. A licensed insurance agent said, “The training here was phenomenal,” and a financial advisor said MassMutual offers sales representatives “a great deal of training and materials.” A product management consultant described building product knowledge, stakeholder relationships and technical fluency after moving into a new career path.
• External signals:
  • Training and advancement: Employees on external review sites highlight training, development, advancement opportunities, supportive managers and learning as strengths, with one customer service representative citing “plenty of opportunities for development and advancement.” (Indeed; Glassdoor)
  • Manager and benefits ratings: Employees surveyed on external review sites rate MassMutual’s manager score an A and perks and benefits an A- among companies with more than 10,000 employees, reinforcing support systems that contribute to growth. (Comparably)
  • Workplace recognition: MassMutual has been recognized by Built In Best Places to Work and the Boston Globe Top Places to Work, adding external validation to its employee experience. (MassMutual Careers)

Bottom line: MassMutual supports career growth through formal learning, manager check-ins, mentorship, tuition support and employee-led development opportunities, while employees describe the company as a place where supportive teams help people build skills and advance.