Mashgin
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Supports customers through technical discovery, demonstrations, solution design, integrations, pilots, deployments, escalations, and technical initiatives. Coordinates with Sales, Product, Engineering, Support, deployment teams, and external providers to validate workflows, troubleshoot connectivity and integration issues, resolve blockers, and document repeatable implementation processes. The role requires customer-facing communication, independent technical investigation, networking knowledge, API integration experience, and willingness to travel for customer engagements.
