Teams at Marsh McLennan

Provide operational guidance to retail insurance teams and vendors, manage projects to improve efficiency and client service, support agency operations, and drive process excellence across the McGriff Specialty team.

Lead client relationships for voluntary benefits, maintain and expand a book of mid-to-large clients, develop sales and retention strategies, create customized recommendations, resolve escalations, and represent Mercer at industry events while collaborating across internal teams.

The Innovation Architect identifies and develops innovation opportunities, conducting research, managing the innovation process, creating use cases, and developing business cases to support decision-making.