Teams at Magna Legal Services

Own and enhance Sigma dashboards and business intelligence reporting for the Records Retrieval business. Partner with stakeholders to translate business needs into scalable data solutions, analyze complex datasets, improve data quality and governance, define reporting standards, and support Snowflake data warehouse and modeling initiatives. Deliver actionable insights, automate reporting processes, evaluate analytics tools, and independently drive analytics projects from requirements through delivery.

Lead and grow a product support team for a live digital court reporting product (Maggie). Supervise analysts, triage and lead incident response for P0/P1 events, coordinate escalations to IT and engineering, run on-call rotations, develop runbooks/KB/training, track support metrics, provision hardware kits, and hire and train support staff.

Review and edit deposition transcripts for grammar, formatting, legal accuracy, consistency, confidentiality, and compliance with company and industry standards. Communicate effectively with internal teams, manage multiple assignments independently, and deliver polished transcripts reliably and on time as a remote 1099 contractor. Familiarity with AI transcription platforms is beneficial, and training is provided on proprietary software.