Teams at Lithic

As a Senior Software Engineer on the Infrastructure team, you'll build and manage critical systems, contribute code, handle incidents, and enhance developer tooling.

Own and improve the end-to-end card disputes lifecycle: author SOPs, manage investigations, chargebacks, representments, and arbitration. Build, test, and tune agentic/AI investigation tooling, analyze dispute trends, define KPIs, manage BPO relationships, and mentor junior analysts.

Own and improve Lithic's AML transaction monitoring program: maintain SOPs, tune alert logic and agentic/AI tooling, investigate complex suspicious activity and file SARs/UARs, supervise and quality-check reviews, produce KPIs and governance materials, and train/mentor analysts.