Teams at LightFeather

Own full-stack modernization of complex federal legacy systems using Java, Spring Boot, RESTful APIs, React, and relational databases. Analyze workflows, distinguish essential functionality from process overhead, design scalable applications, build integrations, support the full software development lifecycle, troubleshoot across application layers, and collaborate with technical and non-technical stakeholders in an Agile environment.

Designs, implements, integrates, and optimizes scalable ServiceNow solutions for IT modernization. Leads platform architecture, custom application development, workflows, data migrations, security, performance optimization, testing, deployments, and troubleshooting. Collaborates with technical and business stakeholders, mentors developers, documents solutions, ensures compliance, and drives continuous platform improvement across ServiceNow modules including ITSM, ITOM, HRSD, Security Operations, and Service Catalog.

Develop, configure, and implement baseline and custom ServiceNow applications and enhancements for federal clients. Create scripts, workflows, ACLs, and integrations; advise teams on platform best practices; analyze performance issues; translate business requirements into technical solutions; and support application rollouts across multiple instances and domains using Agile/Scrum practices.