Jobs at LifeStance Health

Verifies patient insurance benefits, determines coverage compatibility, obtains procedure pre-authorizations, and documents information in billing and medical record systems. Prepares cost estimates, communicates benefits to patients and care teams, identifies billing concerns, completes benefit-related data entry, and supports reporting. The role requires medical office billing experience, knowledge of insurance products, and independent work in a remote team environment.

Supports month-end close through journal entries, balance sheet reconciliations, variance investigation, financial reporting, internal controls, and audit preparation. Maintains accounting records and general ledger accounts, responds to financial inquiries, identifies discrepancies, and assists with process improvements and ad hoc finance projects. Collaborates with internal teams to ensure accurate and timely financial data while developing foundational accounting expertise under supervision.

Resolves patient, provider, vendor, and health-plan billing inquiries through phone, email, portals, and other channels. Processes payments, updates insurance information, reviews billing transactions, resolves account and payment-posting issues, answers patient questions, supports reporting, and escalates revenue-cycle challenges. The role requires accurate, compassionate customer service and handling confidential patient information.

Leads enterprise research strategy, outcomes research, publication planning, research governance, and evidence generation using clinical and operational data. Builds scalable research infrastructure, manages IRB and compliance coordination, oversees external collaborations, translates findings into quality-improvement recommendations, and communicates insights to executives. Supervises research teams and matrixed contributors while ensuring ethical, privacy-compliant, methodologically rigorous research that improves behavioral healthcare outcomes.

Supports product development for patient access, engagement, and care continuity solutions. Translates business and clinical needs into requirements, user stories, and acceptance criteria; manages backlog updates; analyzes EHR and operational data; defines product KPIs; documents workflows; and supports agile delivery. Collaborates with Product, Engineering, Clinical Operations, Compliance, IT, and Data teams while contributing to roadmap planning, stakeholder communication, UAT, and process improvement.

Maintains general ledger accounts and financial records, prepares journal entries, variance analyses, and balance sheet reconciliations during month-end close. Supports audits, resolves discrepancies and compliance issues, documents accounting procedures, researches financial questions, and collaborates across departments on process improvements and special projects.

Manage accurate medical billing and revenue cycle processes, coordinate with payers, patients, clinics, and team members, monitor productivity and quality, maintain billing and organizational procedures, prepare reports, and escalate workflow or payer issues. The role requires medical billing experience, knowledge of insurance, Medicare and Medicaid processes, attention to detail, and the ability to work independently in a remote team environment.

Provide enterprise-wide clinical leadership for psychotherapy services: define and implement national clinical vision, establish evidence-based standards, ensure regulatory compliance, oversee quality/risk governance, serve as senior escalation for complex cases, guide policy and coding, partner with executive and regional leaders, and drive clinician education and change management across a multi-state organization.

Leads corporate development initiatives focused on mergers and acquisitions, strategic partnerships, and market expansion. Responsibilities include sourcing opportunities, market research, financial modeling, valuation, due diligence, transaction documentation, deal execution, post-merger integration, stakeholder presentations, and performance tracking. The role collaborates with finance, legal, operations, and business development teams while managing relationships with investment banks and industry partners.

The Revenue Integrity Coordinator ensures accurate claims billing to payers, reviews patient accounts, and maintains compliant billing practices in a remote setting.

Lead cross-functional operational excellence projects to reduce SG&A and improve efficiency. Manage project plans, KPIs, risk mitigation, and stakeholder engagement. Partner with Finance, digital, and data teams to quantify savings and integrate automation, analytics, and AI. Support governance, training, adoption, and sustainment to ensure measurable productivity and cost-savings across shared services and clinical operations.

Support product development to improve patient access, engagement, and outcomes. Translate clinical and business needs into requirements, maintain backlog, analyze EHR and operational data, define KPIs, support agile ceremonies, liaison with cross-functional teams, and produce documentation, release notes, and training materials.