Teams at Lemonade

Lead end-to-end CX automation projects, optimize LLM pipelines and RPA, report on automation performance, partner cross-functionally, mentor team members, and bring forward emerging AI-driven improvements to customer experience.

Develop and own car rating plans and rate indications; collaborate with Data Science on predictive models; prepare rate filing support for ML models; monitor pricing and underwriting performance; analyze competitor rating strategies; partner with Underwriting, Product, Claims, and BI; and advance actuarial credentials while applying AI-driven insights.

Design and own capital and catastrophe modeling frameworks to evaluate policy- and portfolio-level risk and capital. Run and integrate catastrophe model outputs, build analytical tools and data structures, assess reinsurance impacts, and translate results into actionable recommendations for underwriting, finance, and portfolio strategy.