Teams at launchTECH

Leads a 24/7 Global Network Operations and Security Center watch team supporting Missile Defense Agency enterprise operations. Oversees incident management, cybersecurity monitoring, network reliability, technical escalations, flight and ground tests, military exercises, and executive-level communications. The role requires shift leadership, network and systems administration knowledge, security compliance expertise, and coordination across mission-support stakeholders.

Analyzes operational data from multiple sources to establish performance benchmarks, produce Power BI reports, evaluate workflows, identify trends and root causes, and recommend improvements. The role develops technical documentation, maintains standardized processes, and coordinates across teams to support mission-critical operational decisions for the Missile Defense Agency. It requires IT, operations, or analytical experience, proficiency with Microsoft Office, and an active or obtainable DoW Secret clearance.

Leads a configuration management team supporting the Missile Defense Agency. Responsibilities include auditing technical artifacts, maintaining as-built models and drawings, transitioning Visio diagrams to an MBSE environment, controlling requirements and architecture baselines, reviewing change requests, updating technical models, and maintaining the BMC Helix CMDB. The role also prioritizes team assignments, improves processes, and coordinates with engineers and customers.