Jobs at LaunchDarkly

Design, build, and ship full-stack features for Guardian's monitoring platform, ensuring production reliability and code quality.

Lead ownership of core feature-flag surfaces to ensure consistent, high-quality UX across teams. Set priorities from customer evidence, drive design-system adoption, prototype hybrid human-agent workflows, improve frontend performance at scale, and build shared interaction primitives (tables, filtering, sorting, bulk changes). Influence cross-team implementation, migrate call sites to shared foundations, and translate platform/library capabilities into product improvements.

Lead technical enablement for Solutions Engineering while designing and deploying AI-powered workflows and agents to scale enablement. Deliver training, define competency frameworks, measure readiness, automate repeatable activities, and partner cross-functionally to drive adoption and impact across GTM, Product, and RevOps.

The Full Stack Engineer will design and build features for LaunchDarkly's Observability product, focusing on Infrastructure-as-Code and enterprise integrations, while participating in architecture discussions and maintaining high engineering standards.

The Mid-Market Account Executive will acquire new enterprise customers, manage territory and pipeline, engage customers, and drive revenue growth while collaborating with teams and ensuring customer success.

Own and modernize billing systems: define plans, pricing, entitlements, usage metering, and billing APIs. Decompose monoliths into independently deployable services, ensure end-to-end correctness (reconciliation, idempotency), operate SLOs/alerting, and run on-call. Integrate with billing, CRM, and finance systems.

Lead backend engineer for Identity & Access Management owning SSO (SAML/OIDC/OAuth2), SCIM provisioning, login/session flows, MFA, API key/token auth. Build enterprise identity features, improve operability (SLOs, monitoring, runbooks), partner on security/compliance, and mentor engineers while driving technical direction.

Build and maintain scalable backend services and APIs for AI functionalities, collaborating on product development and optimizing system performance.

The Staff Engineer will innovate software delivery, oversee observability systems, and collaborate with teams to enhance product development and reliability.

Lead global customer marketing to drive advocacy, retention, and customer storytelling. Build executive advisory board, source and produce case studies/videos, manage advocacy/incentive programs and peer review platforms, and collaborate with lifecycle and customer-facing teams to scale onboarding, adoption, and feedback loops that inform messaging and GTM strategy.

As a Commercial Counsel, you'll negotiate and draft agreements, provide legal advice, manage vendor contracts, and support the sales team, all while enhancing internal processes.

As an SDK Software Engineer, you will develop and maintain AI SDKs, collaborate with teams, and contribute to open-source projects.

Drive net-new and expansion revenue for a defined mid-market book. Qualify inbound leads, prospect, run technical discovery and POCs, deliver customized demos with Sales Engineering, negotiate subscription agreements, and shepherd customers through adoption. Maintain CRM and forecasting, collaborate cross-functionally, and consistently hit quota while prioritizing usage-based pricing signals and cloud architecture fit.

Lead the Experimentation pillar: set strategy, deliver roadmap, and drive commercial outcomes. Productize AI-native experimentation, expand warehouse-native capabilities, win high-maturity data-science buyers, run a high-performing product organization, and represent the category externally to drive adoption and competitive wins.

Lead global revenue accounting and OTC operations, own revenue, billings, collections, and commissions accounting. Ensure ASC 606 and SOX-compliant reporting, manage external audits, design scalable OTC workflows and ERP/CPQ/SFDC integrations, partner cross-functionally, and build a high-performing team focused on process automation and operational controls.

Own and expand large enterprise accounts within a territory. Develop territory and account plans, drive outbound pipeline, ensure product adoption through coordination with pre/post-sales and customer success, engage VP/C-suite stakeholders, collaborate with solutions engineers and cross-functional teams to deliver business and technical value.

Lead technical adoption of AgentControl by building integrations, demos, and content; advise customers and partners; collect product feedback; develop Solutions Engineering playbooks; collaborate with product, engineering, and AI SME teams; evangelize at conferences; and measure activation, usage, and impact to drive product-market fit and revenue.

As a Full Stack Engineer, you will design, develop, and maintain scalable solutions for data-driven products, collaborating with cross-functional teams.

Lead strategic, hands-on Professional Services engagements to integrate LaunchDarkly into AI-powered systems. Implement feature-gated AI rollouts, guardrails, kill switches, and experimentation; build reference implementations and production integrations; advise engineering and platform teams; gather requirements and escalate complex issues; share feedback with Product and Engineering.

Lead Professional Services engagements to help customers adopt and operationalize AI-powered systems using LaunchDarkly. Design and implement safe rollout patterns, build production-quality integrations and prototypes, instrument inference-time and workflow-level decision points, and advise on DevOps/CI/CD, experimentation, and AI governance. Travel ~20%.