Klaviyo
What It's Like to Work at Klaviyo
Frequently Asked Questions
Klaviyo supports employee job satisfaction through a mix of meaningful work, growth opportunities, inclusive culture, and comprehensive well-being benefits. From day one, employees are encouraged to take on impactful, challenging work that drives real outcomes—and their own development. Programs like the 70/30 internal mobility initiative provide clear pathways for career advancement, supported by mentorship, training, and peer networks. Klaviyo’s culture emphasizes belonging and collaboration, reinforced by identity-based Klaviyo Resource Groups (KRGs) and core values like “Win Together” and “We’re 1% Done.” Employees also benefit from flexible paid time off, mental health resources through Modern Health, and a range of well-being programs that support different life needs. Together, these practices create a high-growth environment where employees feel seen, supported, and energized to do their best work.
Klaviyo Employee Perspectives
My favorite part of working at Klaviyo is the people that I work with. Klaviyo has a culture of openness and collaboration that means that everybody I work with is really up for helping, up for anything that we need to collaborate on. And it’s just a really positive and collaborative environment that makes it a joy to come to work every day and get to work with my coworkers.
For me, the best thing about working at Klaviyo is that we're in a growth stage. And the fact that a company is in a growth stage means that there are a lot of opportunities for growth. I think that's always one of the most motivating factors for anyone that wants to develop their career. Second, I would say that Klaviyo is in a sweet spot in terms of its lifecycle. We're not a huge, bureaucratic company that moves very, very slow. And we're not a seed startup that is struggling financially. So I think that's great because it allows you to move fast without worrying about certain things. Third, I would say that it's the multi-national component. We have offices in Sydney, Boston, and London, and we're growing a lot in Europe. That's always very interesting because, first of all, that comes with the opportunities, and opportunities to meet people from different cultures. And who knows what's next after Europe.
What attracted me to Klaviyo was really the people. It was really obvious when I sat down to interview initially how much the interviewers really cared about each other and each other's opinions. That created this space and environment during the interview process where I really wanted to be part of whatever that was. Cut to seven years later and I've been able to form countless relationships with my fellow Klaviyos and that environment that was created around seeing people being able to share those opinions with each other has really allowed me to share my opinions and grow my career here.
Klaviyo is at that stage right now where we have access to giant amounts of data from our customers and that is a very unique kind of data that is accessible only to Klaviyo. We are also getting to the stage where we are building out personalization models, agents, and other AI tools that can reap value from this data and produce features that are more efficient and more useful and data-driven for our customers.
If you are a professional who is planning to work with diverse amounts of very large scales of data, if you are interested in playing around with a lot of different kinds of AI tools that are top of the line, if you want to work on different kinds of agents in the marketing space, as well as build out personalization models, work on large-scale engineering while holding and maintaining large amounts of data, Klaviyo is probably the best place to join right now.
AI first means we are leveraging tools that are at our disposal to really accelerate the software development lifecycle. Typically, that would take around six weeks prior to having all of these AI tools. We’re now down to less than two weeks in order to get an app into the market. I’m proud to say that I’ve been partnering most recently with a product manager and we’ve been able to develop an application in less than a week. In fact, I think we literally did it in a weekend and we are going to start testing that with users starting next week. And so, that lifecycle has really truncated from six weeks down to a week and a half. And I have a goal of trying to get that down to 48 hours, which allows us to test products, test new ideas in the market faster and actually have a faster time to value for us and our customers.
