Teams at Kiva

Supports email and lifecycle marketing campaign execution, including planning, workflow building, QA, scheduling, deployment, A/B testing, audience segmentation, personalization, and reporting. Maintains Iterable journeys, templates, targeting logic, and documentation while collaborating with Product, Engineering, Analytics, Data Science, and Creative teams to improve data quality, automation, customer engagement, retention, and marketing operations.

Supports Kiva’s global volunteer editing and translation program through volunteer engagement, recruitment, recognition, communications, event planning, survey analysis, QA testing, documentation, tool research, and process improvement. The intern monitors volunteer forums, develops motivational content, assists with recruitment screening, supports communication systems, and contributes to cross-functional projects while working remotely with international volunteers.

Lead product vision and strategy across Kiva’s B2C and B2B audiences, initially focusing on high-net-worth individuals. Identify opportunities, prioritize problems, define KPIs, conduct user research, shape requirements and prototypes, and partner with engineering, design, marketing, and strategic partnerships to deliver impactful products. Own roadmap communication, tradeoffs, experimentation, and results while supporting growth and financial inclusion.