Teams at Kipu Health

Own a portfolio of SaaS customers by building relationships, developing success plans, driving product adoption, analyzing customer health, mitigating risks, and supporting renewals and expansion. Lead customer meetings, resolve issues, document activity, and collaborate with Support, Product, Engineering, and Sales to improve customer outcomes and retention.

The Revenue Operations Analyst manages Salesforce and other business intelligence systems, maintains data integrity, and develops reports, dashboards, and analyses for revenue and growth decision-making. Responsibilities include monitoring KPIs, supporting Sales reporting, documenting processes, analyzing customer outreach and handoffs, resolving business operations issues, and coordinating financial reporting with Finance and Sales leadership.

Prospect and cultivate leads for Kipu Health’s behavioral health SaaS solutions. Responsibilities include making 100+ daily outbound calls, engaging prospects through email and social media, researching leads, managing CRM records, responding to inbound interest, supporting marketing campaigns, and meeting appointment, lead, contact, and sales activity goals.