Jobs at KeyBank

Act as trusted financial advisor to commercial clients, acquire and grow relationships, cross-sell banking products, lead credit underwriting and portfolio management, prospect and build referral networks, coordinate cross-functional teams, and manage risk and compliance.

The Senior Compliance Manager leads operational risk testing teams, ensuring compliance with regulations, executing monitoring activities, and developing risk management strategies while collaborating with internal teams and maintaining relationships with management.

Support Asset Recovery Group Relationship Managers by underwriting and monitoring large, complex credits, preparing restructures and term sheets, performing financial and collateral analysis and valuation, coordinating closings and documentation, acting as client-facing contact, ensuring compliance and accurate loan/deposit servicing, and driving resolution of delinquencies and process improvements.

Serve as primary commercial banking relationship manager and trusted financial advisor for clients with complex needs. Acquire and grow relationships through prospecting and COI networks, assemble cross-functional teams, provide product solutions (cash management, derivatives, equipment finance), lead credit underwriting and portfolio management, and ensure strong risk and compliance adherence while driving revenue.

The Sr. Cybersecurity Operational Risk Officer manages operational and technology risks, provides oversight, collaborates with teams, and enhances risk frameworks. They evaluate projects and compliance, conduct assessments, and maintain relationships with business leaders.

Support development and execution of compliance risk assessment and monitoring programs; perform data analysis, reporting, dashboards, and executive governance materials; identify trends, support remediation tracking, and improve GRC reporting and automation.

The Private Client Advisor focuses on investment services for Mass Affluent clients, leveraging financial wellness and planning to grow client relationships and achieve sales targets.

Provide investment advice and financial planning to mass-affluent clients, grow new and existing relationships, cross-sell bank products, meet sales and referral goals, coach branch staff, and coordinate investment product delivery while complying with KeyBank policies.

Serve as primary partner-facing solutions consultant for integrated payments, coordinating sales, implementation, credit, compliance, and operations to onboard and grow merchant/channel relationships. Advocate for partners, manage risk escalations, develop go-to-market strategies, and maintain deep payments product and integration expertise.

Lead first-line technology and AI risk governance for Commercial Bank lending. Conduct risk assessments of new systems and AI use cases, evaluate and strengthen controls, monitor incidents, support regulatory exams and remediation, and drive automation and operational resilience with stakeholders across business, technology, cybersecurity, and risk functions.

Support DACA product planning, management, and risk for commercial deposit account control agreements. Assist onboarding, monitoring, billing, servicing, regulatory compliance, and vendor coordination; prepare risk and operational reports, perform analysis, resolve issues, and improve client onboarding and servicing. Collaborate with Risk, Compliance, Legal vendors, technology, and partners to identify product/process gaps and support performance monitoring and forecasting.

Deliver executive-ready commercial banking insights by building driver-based forecasts, monitoring portfolio performance, identifying strategy gaps, partnering cross-functionally, communicating findings to senior leaders, and mentoring junior analysts to drive data-driven decisions and measurable business impact.

Lead and conduct insider threat investigations and proactive threat hunts across endpoints, networks, and cloud. Develop detections, analyze logs using SIEM/XDR/UEBA/UAM, leverage threat intelligence and MITRE ATT&CK, produce reports for stakeholders, advise program improvements, automate processes with scripting and APIs, and mentor junior analysts.

Lead KeyBank's Commercial DACA program end-to-end: product strategy, onboarding, servicing, risk, profitability, and CX. Manage a DACA team, partner with tech and vendors, support sales, drive process improvements, reporting, and compliance while delivering product roadmaps and performance monitoring.

Lead relationship management and business development for commercial agribusiness clients, deliver tailored financial solutions, manage credit and portfolio quality, mentor junior staff, and coordinate cross-functional teams to drive deposit growth and profitability.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

Lead identification, design, and deployment of agentic AI solutions across banking workflows. Own end-to-end lifecycle from opportunity discovery through production, working with Product, Engineering, Risk, and business teams to embed agents, define guardrails, ensure compliance, drive adoption, and measure performance. Focus on agent design, prompt and tool orchestration, governance, human-in-the-loop escalation, and continuous improvement.

Coordinate and govern payment network releases, pricing changes, and production control processes. Manage release planning, testing (UAT/regression), pricing validation, GRC compliance, vendor/dependency tracking, rollback/contingency planning, and post-implementation issue resolution. Maintain audit-ready documentation and operational metrics for release quality and controls.

Perform independent credit file reviews and portfolio assessments for Payments/Counterparty exposures; validate and assign risk ratings, identify weaknesses and trends, evaluate adherence to credit policies and regulations, lead review teams, produce reports with findings and recommendations, and support continuous credit risk monitoring and special projects.

The Technical Lead will design, build, and modernize IVR and Voice Bot platforms, providing technical ownership and leadership in a hands-on role within the Contact Center Technology department.