Teams at JPMorganChase

Manage a portfolio of 70–90 small business clients, deliver tailored banking and cash management solutions, identify lending opportunities up to $500K, build relationships through in-person calls, collaborate with specialists, and follow risk and regulatory protocols.

Design bespoke, end-to-end luxury travel experiences for ultra-high-net-worth clients. Manage member relationships, curate multi-component itineraries, coordinate vendors, handle trip finances, provide white-glove pre-trip and real-time concierge support, proactively troubleshoot, and maintain knowledge of luxury travel trends.

Provide first-line support via live chat and service requests, troubleshoot hardware, software and network issues using diagnostic tools and runbooks, document outcomes, and contribute process improvement feedback to maintain high customer satisfaction and minimize downtime.