Teams at Jamf

The Channel Account Manager at Jamf will support sales strategies, manage partner relationships, develop campaigns, and achieve sales targets to drive revenue growth.

Create, maintain, and publish end-to-end technical content (in-app text, user guides, release notes, KB articles) for Jamf products. Work on cross-functional Agile teams, use DITA/topic-based authoring, Jira, Confluence, and CMS tools, mentor writers, ensure accuracy and style adherence, and explore AI opportunities to improve content workflows.

Lead Jamf's business continuity program, conducting BIAs and risk assessments, developing and testing BCPs/IT-DR plans, coordinating tabletop exercises, managing emergency notifications, and ensuring regulatory compliance. Provide cross-functional guidance, incident escalation support (24/7), vendor DR validation, training, reporting, and continuous improvement to maintain operational resilience.